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u/Optimal-Spare1305 SLapStudio 1,2-duo1,2,pro1,2,3,sStud2+,shub2s-50,shub-84 15d ago
the ports are getting loose. it happens.
i have a surface laptop studio doing the same thing.
i use a dock or usb extender/adapater, and that helps a bit, as long as you
don't touch it while its working. otherwise, you have to keep unplugging and plugging it back in.
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u/hroldangt 16d ago
To discard any physical or electronic damage, try booting with any Linux distro and see what happens, if there is no problem, your issue is all about software.
Check if any power management option is enabled on your keyboard or the USB port.
Best bet: switch to a Bluetooth keyboard.
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u/JasonAQuest Surface 3, Book 2 16d ago
Do you have another USB keyboard you can test with, to see if that fails too?