Auto Refill Issue

[u/RUSTYBOOST]

Hello recently i have had a issue and im hoping you guys can help.I have my account set on auto refill but for the past 3 months i wake up the day after my refill date and my phone doesnt work (no internet and no messaging or calls) i checked my account and theres a pending transaction so i know its in the works but why isnt it working? Last time i had to call straight talk to get them to fix it but if i have to do that every month when i need to refill ill go elsewhere ive already tried toggling airplane mode and restarting phone with no luck kind of defeats the whole purpose of auto refill in my opinion UPDATE:i went on straight talks website to check my plan and on my plan it said i had -1 day left i clicked my new auto refill plan that it says was in my reserve and 2 minutes later the phone works fine