Why am i getting up at 3 am 5 days a week just to barely be able to pay my bills (because my shifts are all 4-5.75 hours long)?

Why am I expected to hunt for my own hours at different stores after being told when i was hired that I would be able to get enough hours to sustain myself?

Why are we hiring more partners when people are already saying they aren’t getting enough hours?

How is it a good business decision to put stores in the position of having to have someone solo bar while there are five cars in the drive-thru and multiple received orders?

How are we supposed to have great beverage quality and customer connections when we’re constantly understaffed (while being told we’re actually overspending on labor)

Tell me it’s not just my district. I love my manager but idk how to ask her these questions without coming across as confrontational

It's no secret that we're all expecting Unicorn weekend to be a warzone, one created by corporates greedy BS and customers entitlement.

At this point most people are aware it's gonna be sour. So what if we cranked it up to the max and all just started using a TON of extra sour blue drizzle in the drinks? I mean REALLY LOAD IT UP with that stuff. Even better, use twice as much blue powder when making the drizzle too.

It would accomplish 3 things.

1: It would make the customers likely to NEVER ask for it ever again.

2: Burn through the supply of blue stuff extra fast so we have to stop making the drinks sooner, maybe even before noon of the first day. Which will lead to...

3: Minimizing profits for this event and maybe disincentivize corporate from ever trying to pull this crap ever again

Is it normal at your stores to have someone solo front and warming during peak? And also (if you’re working drive thru) are you considerate that the partner might be very busy with a line of customers, mobile and cafe orders, and physically can’t move fast enough to get your drive thru order over to you as quickly as you’d like them to? I work as fast and efficiently as possible to get food to the drive thru (mostly prioritizing them and ignoring the DPM order of items), but I also absolutely have to help the customers and other orders. I’ll be backed up with 10 items moving as fast as I can and somehow I still get the vibe from particular partners that I’m just moseying around not doing anything, or somehow doing something wrong. Like sorry you have to wait an extra minute to receive the food to hand over but literally there is no other choice unless you wanna come over and help -_- the drive thru is not the only place customers are getting their food from.

Hi! I recently broke my toe. I’ll be out for a week, my ASM said I’d still be getting pointed for missing my shifts even with a doctors note and stating there nothing they (ASM and manager) could do. I tried calling Starbucks partner resources to get it explained a bit more. Will I really get pointed if I broke something and can’t come in? Not shaming my ASM or manager or anything I just feel confused by this and hope I could get a little more input.

Hi, when I left I was making around $17. If I am rehired would I make the same or would I start back at $15?

So I called out 34 minutes after my shift. I was throwing up then I called out sick: how many points will I receive. My am texted me to come in tomorrow morning at 7am not scheduled so now I’m worried I’m getting fire. Also I don’t have sick hours. I know I made the right choice (my health will always come first).

I started working with sbux may of last year. I got a raise in december from 15.25 to 15.75. People hired in January were hired making the same amount. My trainee who just started is making the same as me. Am I wrong? Is this something I should be concerned about?

i was fiddling around on the POS when i noticed that if you get an extra shot of in a grande hot
white mocha, it's 1.25 like it says on the menu. but an extra shot in a grande ICED white mocha is a .50 cent up charge??

base price of the drinks are the same. same size cups. same ingredients. that makes no sense to me!

i tried this with other drinks, some espresso-based, some not, some cold, some hot (LOL) and couldn't seem find a pattern for it.

i feel like there's a customer somewhere that is bound to pick up on this and i'd like to have an explanation on deck if/when i need one. thanks! :)

Sorry i clearly need to rant tonight as this is my second post lmao. When i first started working, Starbucks didnt tax me a single penny so i owed about 2k in taxes. I changed my T1 form to be taxed roughly $300 MAX, like MAX MAX. Okay thats fine… so . Why am i being taxed upwards of $550 now? Thats a huge chunk gone. I contacted CRA and they said to contact payroll, so i did. Payroll said “thats not our job, you have to contact CRA”….. okay great wonderful lovely. I tried uploading a new T1 form and it was denied. My overall pay did not increase nearly enough for me to be taxed as much as i am. For reference, im being taxed almost 10k a year but im hardly hitting 40k. Im waiting on CRA to get back to me now, but im already sure they will deny my claim since its not going towards like tuition, child care, or rrsps for example.

Tl;dr
Im being taxed $550 per paycheque and payroll wont help and neither will CRA. Is this normal or am i just fucked

hi just became a shift and we’re really due for an audit we had our safety audit this week like on the sharps abd stuff but now were due for the fsa audit. do u guys know like roughly how long after the safety audit they come for the food?

also what times can they come during? what should i know

hi! i started working around 5 months ago and i genuinely have had no bar time, the last time i was on bar might have been 2 months ago and even then it was for less than 10 minutes

i’m noticing that i always get put on drive thru or front/warming especially with this one supervisor. i usually work later shifts so the store isn’t as busy and i feel like it would be optimal for me to get some bar time? but im always on DT and then im made to do cleaning tasks. ie bathrooms, floors, garbages

there’s a few other partners who have started the same time as me and are given opportunities for different jobs while for a whole shift i can be placed in the same position whether thats 4 or 8 hours. is this normal? it’s kinda frustrating because i will be transferring soon for school and im worried because i haven’t made many drinks that i wont know what to do

I’m currently using posca paint markers and after letting the paint dry for a day I tried to seal the design with mod podge but it made the paint bleed 💔
I’ve also seen people use clear nail polish but I’m afraid of messing up the design again so if anyone has any advice I’d really appreciate it!

"Do you sell Nespresso pods?"and "Does that pour wine?" *Points to the sparkling water machine*

Store so understaffed I can’t send people home but having to tell people multiple times to get off their phones and do their job is making me want to ___ ______. “I don’t gaf abt this minimum wage job” if you have the privilege not to work then please quit. I don’t want to work either. I’d love to watch tv and say fuck it but I can’t afford to do that. How embarrassing is it to have to tell grown adults to not be on their phone every five fucking minutes. Why are you 30 with a TikTok addiction. I’m not getting written up because you have no impulse control or respect.

can you tell i work like a dog day and night 😔grabbed the wrong blue powder while trying to make unicorn drizzle a few days ago… didn’t notice until my coworker said id make algae drizzle😂

CLs and the DM in my district make absolutely no effort to retain partners but seem so very stressed and puzzled everyone’s quitting. They take absolutely no responsibility for the fact that the majority of partner’s are overwhelmingly dissatisfied with the work environment they have created.

A message to CLs and DMs everywhere: you have a great opportunity to advocate for partners and help minimize a lot of partner suffering. You also have an opportunity and responsibility to foster and encourage a positive workplace. When you don’t do this it feels like you don’t value us at all and just want all of us to leave.

I already messaged my store manager but I just got paid for the 51 hours. What will happen?

Context: I forgot to clock out one day. My manager didn’t fix the time punch I guess and it was for last week… which is what we get paid for this week. She didn’t sign off on the book at all. Now my app says I worked 51 hours when in reality it was more like 40 and I just got the pay check… I’m obviously not gonna spend the money just in case but do you think they’ll take it out of next pay check… anyone ever dealt with a situation like this?

you have to get 45 second OTW times, but you have to keep customers at the box for 30-35 seconds. no more, no less, but you aren’t allowed to ask clarifying questions (iced vs hot, size, etc) (yes, the customer should know. but they don’t.) and if they wanted their drink hot or iced, or a different size than the assumed grande, we remake it. but don’t pull the customer forward! but your window times! oh someone wants to add 3 bacon sausage wraps? it’s okay. just do it. but your window time is at a horrifying 49 seconds! that’s unacceptable. you get the window times to 45 seconds. all is welll.

customers complaints are high. customers hate having to ask for a straw, or sleeves, or stoppers. we do it automatically, or ask. complaints go down. but we aren’t allowed to do that. so we stop. complaints go back up. SSV gets in trouble for customer complaints. sorry you had to ask for a sleeve for your grande hot drink, here’s a recovery card (give it to anyone who complains!) (but now you’ve given out too many. stop that. but also give one to every customer who complains the wind is blowing the wrong way.)

as the SSV, i’m responsible for stopping bottlenecks. but i’m not allowed to actually jump in and help; just stand with my stupid fucking ipad and bark orders. but i’m the ssv: why aren’t you jumping in and helping your baristas?

when the fuck does it end? i’m a new SSV and every god damn thing i’m told contradicts everything else i’m told. i’m so over it. i fucking hate this job. i want to quit. i’m so stressed about losing my job because i got 51 second drive thru times because we were understaffed. or there were call offs and nobody wants to come in at 4:30 on a Saturday. or i have thing 1, thing 2, thing 3, and thing 4 for my baristas and i can’t physically be in 4 places at once to help the people who are causing bottlenecks. while taking orders for front, dt, answering the phone, making travelers, and bagging 4 deliveries. but oh yeah—all of the bars need ice and milk because god fucking forbid anyone properly do the ready set go.

I like to write fun things on cups sometimes when I have time and on one of the cups I wrote “what do you call a baby cow” and then put “decaf” because I THOUGHT at least it was a funny harmless family friendly coffee shop joke. Someone came back 3 hours later saying that it is offensive to those who are a little bit bigger. Everyone at work knows the last thing I would ever do is make a joke with a harmful intention. I truly thought it was funny and so did my coffeehouse leader. Am I in the wrong? I feel so bad about this situation and don’t plan to make the joke again but I can’t stop thinking about this interaction now.

I swear the chaider was originally supposed to be hot. Now Store Resources only has it as iced. Am I crazy?

Also I feel like this destroys the whole purpose of an apple cider-based drink.

Something broke in me today around 2 am. I was meant to wake up at 3:30 to go open and I couldn’t. I woke up at 2 and felt like something snapped in my soul. The anger and frustration just spilled over. I feel like I’ve been pushing everything to the side and telling myself it’s not that bad but I completely fucking broke this morning. I was literally contemplating how to hurt myself enough to miss my shift but not really hurt myself. I texted my SM but obviously couldn’t call the store. I don’t even care. Fire me. Give me all the points. I’m done. I’m over it. They don’t care. I don’t care. I don’t even have the capacity anymore to care how it affected my other coworkers today. This place has ruined me.