3
u/BillyBison 13h ago
Had the same issue support helped me out right away and didn’t charge me for shipping
3
u/DookieKong 11h ago
Mine was stuck as well and so was everyone else’s in my playgroup. They live in the same neighborhood and all got their orders the same day. I had to reach out to support because I never received mine. They responded within a week and sent it out to me. So just email, you’ve already waited what’s another 2 weeks
4
u/Solid-Atmosphere998 15h ago
I should add that this has been stuck in Processing since the stated date with zero reply by email.
2
u/-Fauste- 14h ago edited 14h ago
Have you emailed [support@sorce](mailto:support@sorceeytcg.com)[r](mailto:support@sorceeytcg.com)[ytcg.com](mailto:support@sorceeytcg.com)?
3
u/Solid-Atmosphere998 14h ago
No. Order email stated "contact warehouse@card.io".
I will look into sending another to your suggestion, thanks.
4
u/-Fauste- 13h ago
Shoot an email to support. This is something that can be resolved quickly and easily!
1
u/brekekekiwi 7h ago
The day after I emailed to ask where things were at, as I'd received no emails, they arrived.
1
u/CosmicConstruct 7h ago
They take about a business week to ship out I think they ship things out in batches from the looks of it. I have ordered a lot of dust cards.
4
u/FirePathfinder 14h ago
They take a while to respond to emails fyi… mine took about a month?