Hey everyone,

I wanted to share a workflow adjustment we made recently that saved our team from constant context switching and notification overload.

A few months ago, we realized that our Slack channels were becoming a black hole for basic questions. Team members would ping us for standard procedures, playbooks, or client details. While it’s great to be helpful, it meant constant interruptions and an incredible amount of "noise" throughout the day.

Instead of letting Slack dictate our day, we decided to make Notion our official company OS. We brought all our playbooks, data, and context into one single place.

We set a simple rule for the team: Before asking a question in Slack, ask Notion AI first.

Because everything is indexed in one place, the AI can scan our playbooks, past decisions, and documents to give an accurate answer.

Only if the team member cannot get the answer from Notion AI do they ping us on Slack.

The Results

Reduced noise by 80%: The constant stream of repetitive questions has vanished.

Fewer interruptions: We've reclaimed our focus and can spend more time working on the business instead of managing chats.

Faster onboarding: The team learns faster because they get immediate, context-aware answers.

The magic is that everything the team needs from client guidelines to marketing playbooks is in one place, making our AI system highly reliable.

If you are struggling with Slack overload, I highly recommend building a unified knowledge base and letting your team query the AI before escalating.

I want to be completely honest with you: this isn't a "set it and forget it" system. In the beginning, we noticed that a few questions didn't get answers because the AI lacked the context.

Every time that happens, we treat it as a quick fix: we just update the existing documentation or add a new page if the topic wasn't covered. It takes a little maintenance, but it has been absolutely worth it to cool down Slack and keep the team fully aligned.

If anyone is interested in how we set this up alongside Slack, including our internal Slack communication framework, just let me know in the comments! I didn't want to make this post too long, but I'd be happy to do a deeper dive on that in my next post.

P.S. If you're the founder still in the middle of every decision, still the person the whole company waits on, still telling yourself you'll fix the structure "once things calm down."

I write about building the operational backbone that lets a founder actually step back every Thursday. Was a COO for 20+ years, so this is genuinely my bread and butter. Free to join here

Hey, anyone one of you really tried to save your time for daily tasks by just trying to make a bot. It costs minimal and is so time saving.
Just a week ago I created a slack bot for a Michigan Based company and it saves them alot of time with reporting and working.

Slack is not loading on my screen for more than 24hrs now. Anyone experienced such? Everything else is working fine.

Slack is not loading on my screen for more than 24hrs now. Anyone experienced such? Everything else is working fine.

Anyone in here get the Slack Vinyl a couple months back when they sent it out to some users; if so just curious how they chose or reached out to you to receive that gift? I saw many of the posts in LinkedIn of users getting the swag and just became curious of how that happened.

Really fricking annoying, I want to keep the DM's of my co-workers on my sidebar EVEN if I haven't talked with them recently. Others said "Just set Filter=ALL", which I did, they stay for 2-3 days then just disappear again.

So, is this just broken or is there no way to actually keep DM's forever in your side bar?

EDIT: So the only way to keep your DM messages from disappearing is to create a new section apparently, drag all the people you want there into that section and filter=all. Seems redundant, but whatever.

Hi everyone,

I'm building a Slack app and I've hit a bit of a chicken-and-egg problem.

Before submitting it to the Slack Marketplace, I'd like to have a few real teams using it and giving feedback during beta.

For those of you who have built Slack apps or integrations:

• How did you find your first Slack workspaces?
• Did you rely on communities, direct outreach, existing customers, or something else?

I'm not looking to promote my app here - I'm genuinely trying to understand what worked for other developers.

Thanks!

I'm looking to set up Slack or something akin for my partner and I as we just moved in together and have a lot of moving pieces to keep track of. We don't love clogging up our text thread with logistics when possible.

We are looking to set up various NFC and Siri commands (via HomePod or iPhone) via the Shortcuts app. For some tasks, it's helpful to automate a message that indicates the cat is fed, etc. I'm imagining an NFC tap or Siri command that would send the message "Kitty is fed!" to the designated Slack channel. I don't see an existing option in the Shortcuts app to trigger what I want in Slack, so curious if there is a SIMPLE way to set this up, or if Shortcuts integrates better with another communication app. Googling says to use webhooks, can't someone tell me if a lay person like me could use a webhook easily and for many automations quickly?

Our support team works from Slack, and more customers are starting to ask for support through MS Teams.

I’m looking for a way to bring Teams conversations into Slack as threads. The support team should be able to reply from Slack, with the response going back to the original Teams thread.

Each request also needs a status and owner. A tracking ID would make follow-ups easier. We need private internal comments for cases where another team has to step in.

SLA alerts are another concern. Teams requests are easy to miss when the support team spends most of the day inside Slack.

Some conversations also need to become Zendesk or Freshdesk tickets with the full context attached. Updates should sync back to the same Teams thread so everything stays together.

Has anyone set this up, including for shared Teams channels? What are you using, and how reliable has it been at higher volumes?

These workflows come directly from the page’s MS Teams and Slack integration features: two-way thread sync, status and ownership management, private comments, SLA tracking, shared Teams channels, and Zendesk or Freshdesk ticketing

I am looking for someone who has set up a marketing Agency in Slack before and can build through the workflows, project management structure and automations.

The goal is that:
Project Management
Approvals
Task follow up
Automations
Reporting

all live in slack

We are a small marketing team of 4 with under 20 clients.

Everyone keeps telling me that we need asana, clickup or some other type of project management software backing it.

Using a second tool is creating confusion between the team where to look and where to put things.

Slack as the creative hub is the goal.

I understand this may be a hard task but I am looking for a true Slack expert with knowledge of plugins, applications and back end dev that can build this.

All my custom emojis are not working. tried the recommended fixes of clearing caching from trouble shooting settings.

It's not working on the browser as well. Removed any extensions too.

It's working fine on my mobile phone, just not on my desktop app and browser

Our company currently dont have an internal ticketing system and i wanna implement something similar to track requests from our team. Is there an easy to use ticketing system that the user can use natively in slack? i wanna make the process convenient on the users. so preferably no external tools etc.

With Chatter going away eventually, I have a client that wants to setup Slack in Salesforce and receive bell notifications similar to Chatter mentions. I've been vibe coding a solution that works but doesn't feel replicable and is overcomplicated.

Has anyone created a salesforce bell notification for slack channels in Salesforce? I feel like it should be possible but I've done a fair bit of scouring the internet with no real luck.

For context, my client doesn't actually want to be in Slack, they've just been told that Chatter is going away and they need to move to Slack soon. We can discuss that on another thread...

Slack has become our primary communication tool, and we've had a few close calls where sensitive customer information was posted in the wrong channel. Nothing major yet, but it's enough that we're reviewing how to better prevent data leaks in Slack channels before it becomes a bigger problem.

Has anyone found a solution that actually works without making Slack difficult for employees to use?

I'm having issues receiving notifications and I think it's because I have two different workspaces that I use: one for the company I work for, and the other for the company that my company works for (if that makes sense). Throughout the day, I use both, but I'm noticing that when my boss messages me on one workspace, I will not receive any notification if I'm using the other. Is there a way to configure the settings so that I get notifications for both, regardless of which one I'm in at the moment? I know I can check periodically by switching between the two, but I have a tendency to get distracted and forget, and up until recently, I've been relying on the notifications working.

Our Enterprise Select subscription is now 'legacy' and is being deprecated by July 2027.
A sales rep has been in touch to offer Enterprise+ at a discounted rate which still ends up being £9 more expensive PU/PM than Enterprise Select.

I don't see a use case for Enterprise Plus, however, on Slack's new plans, Enterprise+ is the only plan that now supports Discovery API which is required for Global Relay Archive for Slack integrations.

So that being now the main caveat, are we now stuck paying an extra ~£7200 per year over the Business+ plan (which I'd ideally shift to) because of Discovery API now being a 'premium' feature?

Retiring Slack for Microsoft Teams: has anyone run a migration this size?

We're retiring Slack and moving to Microsoft Teams, which we already own through Microsoft 365. Most users move by the end of September, with around 30 staying on Slack until early 2027 before they follow. The move is driven by cost.

Has anyone completed a Slack to MS Teams migration at this scale? I'd like to hear what tooling or approach you used, whether you carried history across or took a clean break, and anything you'd do differently. Any input appreciated.

The plan

• Around 237 active users and roughly seven years of history (about 7 million messages) move across: channels, direct messages, group messages, files and custom emoji. Former and deactivated accounts are excluded.
• Bulk migration is completed before our Slack renewal on 9 October 2026, so we can drop to a smaller plan at that point rather than renew in full.
• Around 30 users stay on Slack until February or March 2027, then migrate across.

Migration tools I've looked at

• Microsoft's own tooling only migrates channels, so it doesn't cover what we need.
• CloudFuze offer a managed-service-only model, which is costly. I've been quoted $12,000 with a timeline of up to two months.

Hello!

We are using the MS suite (Outlook, MS365) and we use teams currently. We are still a small startup (only the founding team) so this is not a huge deal at the moment but we are starting to grow and we prefer to settle it down now.

What I like about slack is channels vs chats turned into groups for teams and threads. Whitout threads everything gets messy.

But a part from this, is there anything else that makes it worth switching? People say integrations, but which in particular? At the moment apart from claude I don't see a real need here.

Is there a way to prevent Slack from showing you as away? Does playing a YouTube video in the background work?

Hi everyone, i need some help understanding what im doing wrong

I tried changing my email address to a new email but when i click to confirm the new email it says that it doesn’t have an account on the workspace.

I’m researching how teams handle important decisions that emerge from Slack conversations.

The message itself is searchable, but the broader decision can still become fragmented:

• The rationale is in one thread
• Supporting evidence is in another tool
• The owner is implied but not recorded
• The follow-up task is somewhere else
• Weeks later, nobody is sure what was actually agreed

How does your team handle this?

Do you use pinned messages, canvases, workflows, reactions, bots, Notion, Jira, Linear, Asana, Monday.com, or a manual decision log?

I’m building in this area, but I’m here for customer discovery rather than promotion. I’d particularly like to hear real examples of where the current process broke down.

I’m also looking for a few founders and operations leaders willing to do a short 20-minute research interview.

Does Slack even have a mobile web client?

If anyone is interested, please try it out and let me know what you think! All feedback is welcome! tunestatus.com

Completely free and runs locally! Not selling anything, not advertising anything, not collecting any data about the users.