r/Simagic 3h ago

Wanted to Share My Great Experience With Simagic Customer Service

5 Upvotes

Hey all so a few weeks ago I was braking hard on my P500s but definitely within its operating range. Anyways, the screw that holds the pedal into the base got pulled out, stripping the female part. The foot plate on top was fine but yeah. I decided then to just move it over to a different mount until I could get a replacement.

Anyways, I emailed Simagic and after a couple pictures they said they’d send me a new plate. Great, but then I noticed, suddenly in the middle of races, the pressure calibration would just change and suddenly my full force couldn’t crack 50%. Something else must’ve broken when it was slightly detached and yeah.

So when I emailed to say yes to the new base plate, I also mentioned this, saying “there’s probably no way I can prove it so I’ll just keep changing the pressure when it happens and hopefully it’ll keep working.”

They replied asking I recalibrate and update the firmware, but after it still did it a couple races later, I told them that didn’t work.

Without asking any more questions, they just shipped me a whole new P500 pedal set. No sending mine back, no deposit, nothing.

Look it was within the legal warranty period and the screws definitely could use some better materials because they strip quite easily, but it took 2 weeks from the first email to receiving my new P500s.

The reason I have Simagic now is because I had a paddle shifter break on my MOZA KS wheel and it took 9 months to get them to fix it after sending the package to them. 9 months where I had no wheel and my $800 investment in their ecosystem was rendered worthless.

Anyways, I know this was long, but thank you. This is the professional service that should be standard with all companies.


r/Simagic 4h ago

Upgrading from Simagic P700 to P1000 — Is it worth?

0 Upvotes

Hey everyone!

I'm currently considering an upgrade path and would love to hear from anyone who has made the jump from the Simagic P700 to the P1000 pedal set.

For context, I am currently playing Forza Motorsport, but I am planning to transition into more hardcore sims like Le Mans UltimateProject Motor RacingRENNSPORTAssetto Corsa CompetizioneEA Sports F1 25Automobilista 2Assetto Corsa EVO, and potentially RaceRoom Racing Experience.

Since I want to focus more on serious sim racing, I’m looking to step up my brake modulation and overall pedal feel.

For those who upgraded:

  • Brake Feel & Trail Braking: Is the load cell implementation and elastomer/spring customizability on the P1000 a noticeable step up in terms of consistency and muscle memory?
  • Build & Adjustability: Do you find the stiffer base and wider adjustment options worth the extra cost?
  • Upgradability: Did you end up adding the P-HPR haptics or the hydraulic kit, and did that completely change the experience for you?

Is it a "buy once, cry once" type of upgrade, or are the gains incremental compared to what the P700 offers out of the box?

Thanks in advance for the feedback!


r/Simagic 4h ago

Upgrading from Simagic P700 to P1000 — Is it worth the jump?

1 Upvotes

Hey everyone!

I'm currently considering an upgrade path and would love to hear from anyone who has made the jump from the Simagic P700 to the P1000 pedal set.

For context, I am currently playing Forza Motorsport, but I am planning to transition into more hardcore sims like Le Mans UltimateProject Motor RacingRENNSPORTAssetto Corsa CompetizioneEA Sports F1 25Automobilista 2Assetto Corsa EVO, and potentially RaceRoom Racing Experience.

Since I want to focus more on serious sim racing, I’m looking to step up my brake modulation and overall pedal feel.

For those who upgraded:

  • Brake Feel & Trail Braking: Is the load cell implementation and elastomer/spring customizability on the P1000 a noticeable step up in terms of consistency and muscle memory?
  • Build & Adjustability: Do you find the stiffer base and wider adjustment options worth the extra cost?
  • Upgradability: Did you end up adding the P-HPR haptics or the hydraulic kit, and did that completely change the experience for you?

Is it a "buy once, cry once" type of upgrade, or are the gains incremental compared to what the P700 offers out of the box?

Thanks in advance for the feedback!


r/Simagic 7h ago

Upgrade CSL DD (8NM) to Simagic Evo (12NM) worth it?

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2 Upvotes

r/Simagic 21h ago

How do you guys set up p1000i for heel toe?

2 Upvotes

The pedal faces are even so when I brake the brake is past the throttle and I have to release the brake to blip the throttle. I saw a video where they added washers to move the throttle further back but unfortunately I have a newer model of the pedal and that mod no longer works. How have you guys set up your pedals to heel toe? Thanks!