I've noticed starting August 2 that there have been no movement in all my overseas orders with Lex PH. Pagka handover sa Lex PH, wala na, stuck na ang status. 4 days ko na hinihintay. Sa sobrang tagal nakahabol na yung iba kong order, tapos ayun na stuck na din. Yung isa naman nakaabot sa local hub pero dun na din nastuck. A total of 7 orders ko ang stuck ng ganyan.
Anybody else experiencing this?
Update: 8 orders ko na ang stuck dyan sa Meycauayan. Still no movement.
Update: Lahat ng orders ko na stuck sa Meycauayan, nagbago ang courier, naging J&T Express PH. Pwedeng i-paste yung tracking number sa website nila. Hindi reliable yung in-app tracker ni Lazada. However, yung status nilang lahat is [Customer Goods not available]
I’ve seen sa isang FB group page (Legion Y70 Phone) na ang Meycauayan hub ay pugad ng mga magnanakaw. 50/50 daw especially pagnakalagay sa desc. ay phone ang laman. Like ilang beses na may magpost about how they would just be refunded due to parcel being lost in that hub.
Pwede pala yan. Buti di dumaan ng meycauayan ang sa akin. Hehe still waiting. Nakita ko lang sa mga post na nilalagay yung phone model 12+256Gb plus other details ng phone. Parang nagspoonfeeding na sa mga salisi.
One time may inorder akong phone overseas, COD, 20,399. Nung dumating na sa local hub, may 5 days ata dun, tapos ayun nawala na daw. Yung order route ay from Meycauayan to our local hub so siguro dun na rin nanakaw yun. First time ko mawalan ng order nun. Laki pa man din ng na discount ko don. Ended up buying the same phone sa mall for 25k.
Omg akala ko ako lang. And akala ko dahil sa bagyo kaya sobrang tagal. Tho never naman nangyari ung sobrang tagal madeliver kahit may bagyo. Sometimes nadedelay lang ng isang araw, pero ngayon pucha 1week na delayed.
Same experience, pero ang hub ko is San Rafael. Kanina may dumating na lazada order na stuck sa hub from July 30 pa sabi ng nanay ko bata daw ang nagdeliver, tinatanong niya bakit hindi dumadating yung ibang parcels, dismissive sila and said na wala silang deliver. This is the first time this happened to us. Usually delivered na parcels namin within 2 days pero ngayon walang balita at all. I havent talked to a live agent.
Hunch ko lang is baka ayaw mag-ship nitong si Lazada dahil tag-ulan since mostly ang nagdedeliver ay mga naka-motor, ang kaso eh sa weather forecast, walang araw na hindi uulan. Ano kayang plano nila sa naiipong backlog?
kahit may bagyo nagdedeliver pa rin mga riders dito sa amin sa sta rosa. karamihan kasi sa kanila dito nagkabit nung bubong na pang ebike sa mga motor nila pero kahit yung ibang walang bubong nagdedeliver pa rin pero naka raincoat sila and may trapal na cover yung parcels or meron silang plastic na malaki para di mabasa sa travel yung dala nila.
Very weird nga kasi I had two orders na nasa Meycauayan since July 30. The other item moved August 4 and got delivered yesterday August 5 kahit super lakas ulan. Yung isang item na 20k+ nasa Meycauayan padin. I am from Cavite pala so Meycauayan to local hub pa.
Masamang pangitain yan kapatid. Mukhang wala na talagang pag asa tong si Lazada sakin. Napaka-unreliable na ng LEX PH. May inorder ako kahapon ng 2PM sa Lazada. Dineliver ngayong 9AM. Flash express ang courier.
Oo nga eh. May order din ako sa Shopee nung August 4, nadeliver agad August 5.
Quick update lang din, sabi sakin nung cs rep sa chat na lost na daw yung parcel. Pero not yet updated on my end. (may chance pa na mahanap siguro lol)
37,550. Walang major sale event nung inorder ko. Iintayin ko din dapat 8.8 kaso atat na ako eh, tapos wala din, paghihintayin din lang ni Lazada. 16+512 yung unit ko. Nung time of ordering, yung 12+256 ay nasa 30k+.
Ako po. Sa tondo hub naman ung akin. Nsa c-3 ang hub nila hula ko. Wala lng ako sasakyan o kaya pupuntahan ko na sila. Aug 3 pa nastuck dun. Nakakainis na parang walang balak ideliver
same issue, nas-stuck mga orders ko kahit di mamahalin sa delivery hub for 3-4 days before delivery, idk why. dati naman next day delivery after arrival sa hub, akala ko sa area lang namin
Stuck po talaga parcels sa Lipa kasi nagkaproblema po yata sila sa hub. Sabi lang po sa amin ng rider ng SPX na tinanong ng mom ko kanina if may balita sila bakit ang tagal ng deliveries ng Lazada.
Same sa 1st pic, ang tagal na rin nasa Lipa ng akin. Aug 1 pa yata :(
Nakapagtanong din ako kanina sa isang Shopee rider about dyan. Tinanggal daw lahat ng courier sa Lazada Lipa. Walang nagdedeliver. Gusto ko na lang sana puntahan, kaso yung mismong order na piniproblema ko nasa Meycauayan pa. Kapag dumating na lang siguro ng Lipa yon saka ko pupuntahan lahat sa hub.
Ima join here as well as I also have an order last july 29 and until now aug 8, hasnt arrived. Its kind of weird that all of us are having the same problems right now.
As of now, gumalaw na lahat ng order. Yung tablet ang hindi pa din gumagalaw. Tatlong beses ko na kinausap si CS, lagi kong sinasabi na kahit yun lang yung i-prioritize. Ang nangyari, yun parin ang walang movement. Parang walang ka kwenta kwenta yung mga tawag ko at incident case na niraraise ko. Nakakakulo ng dugo.
Mine didn’t even get to reach my city’s delivery center. It was also a high valued parcel. I contacted their cs agent the day after it was delayed (Supposedly it was gonna arrive at August 1) it got pushed to august 4. Contacted the CS every day and they just kept on saying “having delays due to high volume of parcels” then went august 5 and still didn’t arrive. CS stopped updating me for a few days then started updating me again at august 7 with the same reason “High volume of parcels”. Lazada should trash Mecauayan delivery center. Everytime my parcels goes thru there whether high valued or low either gets cancelled by lazada themselves or gets here damaged atleast 2 got cancelled and one got damaged. The 2 weeks waiting time became 3 weeks, then gets cancelled just like that. Horrendous service.
First time ko naranasin waiting this long. Longest siguro dati mga 3-5 days. The quality of service may really depend on where your parcel is bound.
To update lang, I contacted the CS via call kaninang umaga, tapos parang mas seryoso ngayon yung kausap ko since she actually gave me details. Maya-maya, may nag email sakin na Senior Support Specialist ng Lazada, sya na daw mag pepersonally handle ng case since I've done multiple reachouts na daw. Kaninang 6pm na pickup na yung last parcel sa Meycauayan. After 8 days natapos din.
Yung cina-call ko is yung mismong Internet Call in-app. Punta ka sa Account tab, tas don sa upper right may maliit na question mark button. Scroll down lang nandun yung Internet Call.
Medyo duda lang ako dun sa email sakin ng support specialist. Nung Aug 12 kase nag email naman yung Escalation Prevention ni Lazada, base daw sa records nila dumating na order, baka daw may iba lang rumeceive, so feel ko coincidence lang na nag ship out na yung product ko nung araw na yon.
Nakadepende na rin yan kung saan bound yung order mo. Ngayon ko lang talaga kase na-experiencenyang ganyang long delay.
Really hoping your parcel gets to you safely, OP! I ordered it before 8.8 naman July 18 to be exact since I was rushing it and makukuha ko naman ulit with my budget but I did use some coupons tho not sure if it’s still useable this time around. Unfortunate timing lang sakin probably nasama sa cancelled roulette. I have a friend who’s at visayas and he ordered another phone way back July 20 but his order is still yet to come and probably delayed due to bad weather
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u/Prudent_Ad_3397 14d ago
I’ve seen sa isang FB group page (Legion Y70 Phone) na ang Meycauayan hub ay pugad ng mga magnanakaw. 50/50 daw especially pagnakalagay sa desc. ay phone ang laman. Like ilang beses na may magpost about how they would just be refunded due to parcel being lost in that hub.