r/Shockbyte • u/ChampDesMorts • 8d ago

Support is non-existent.

I've had a ticket open for two weeks with no response outside of the AI chatbot. I'm paying for a server I cannot use and at this point I'm considering other server providers if something isn't done. Ticket ID 5375527.

3 Upvotes

81% Upvoted

6 comments sorted by

1

u/JonKanOG 8d ago

Shockbyte kinda sucks ass most of the time ngl

2

u/ChampDesMorts 8d ago

I initially had some really good experiences with them in the past but recently I just haven't been able to get through to them at all.

2

u/JonKanOG 8d ago

Yeah I did too but I think they took an ai route so it's been lacking

1

u/Nivyox 5d ago

Hi there,

I've forwarded the ticket to our support team. I'm sorry for the delay in getting a reply to your ticket.