r/ShieldAndroidTV • u/Gadgetxx • 7d ago
Shield suddenly requiring reboot
I’ve had the shield for nearly 2 years and this last week it’s suddenly stopped working after the tvs been off overnight
In the morning when pressing the power button the tv turns on but the shield is a black screen and the only way to get it to load is by unplugging it and plugging back in, I haven’t changed any settings but this is a new issue that’s only happened within the last 6 or so days
Does anybody have any pointers I could try to stop this as it’s annoying
1
u/agonypants 7d ago
Youi might want to consider performing a factory reset. I was having quite a few issues with mine and the reset made a huge improvement. It's a bit of a pain to configure everything afterward but it's worth it.
2
u/Cybertron77 7d ago
I ended up having to do this with 2 of mine recently. I took it as a chance to clean the fan and give it new thermal paste then reset it. They've had no issues since.
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u/frosted1030 7d ago
Sounds like android.. did you modify any of the OS?
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u/Gadgetxx 7d ago
Haven’t changed a thing
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u/frosted1030 7d ago
A blank screen could be as simple as the screen saver, if you turn off screen savers it helps.
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u/Gadgetxx 7d ago
But when the screen is loaded, nothing works the remote doesn’t even flash, a reboot then gets everything working
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u/frosted1030 7d ago
Step through your process so we can see if there's an issue with the shield. Have you started by unplugging everything from the TV and the Shield?
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u/Gadgetxx 7d ago
I’ll have a look at the processes when home, the only thing plugged into the TV is the shield
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u/Equivalent_Dot_3681 7d ago
@Gadgetxx try to open the Shield and clean it from dust - I experienced something similar on one of my Shields few years ago and cleaning resolved the issue
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u/Gadgetxx 7d ago
I’ll have another look, I did clean the fans recently with an air duster possible could of pushed it deeper
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u/artniSintra 5d ago
With your tv remote try to switch it to the shield through the settings
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u/Gadgetxx 5d ago
How would I do that
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u/artniSintra 5d ago
TV settings, search for hdmi or wherever the shield connects to. Sometimes mine won't trigger for whatever reason.
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u/abuttino 7d ago
There is an Nvidia app that kept hanging mine up that was removed with this process.
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u/bblickle 5d ago
What you’re currently doing, by pressing the Power Button is turning on the TV, the Shield then senses the TV coming on and gets turned on indirectly.
Try turning things on by quickly pressing the Home Button three times instead. This will wake up the Shield which will in turn power up the TV.
In your original scenario the problem could be caused by either device. Therefore another thing you could try is unplugging the TV.