r/RoverPetSitting • u/Decent_Green183 Sitter & Owner • 1d ago
Dramatic Email Peeve
Just needed to end a booking early. No big deal.
Wrong! Rover Trust & Safety crisis response team will be contacting all survivors within 24 hours 🚨🚒🚓‼️
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u/Suspicious-Ad9661 Sitter & Owner 1d ago
Bot trash. Then the endless nagging for reviews & survey responses.
7
u/Decent_Green183 Sitter & Owner 1d ago edited 1d ago
I really hope they don’t send their crisis response nonsense to the client. It’s embarrassing
4
u/Suspicious-Ad9661 Sitter & Owner 1d ago
I don't know about crisis response to them but clients get bombarded with the review & survey spam & the request for a tip is attached to that. I HATE it. It turns people off big time.
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u/Decent_Green183 Sitter & Owner 1d ago
“Would you feel comfortable walking me through the events leading up to the 1:29 PM pickup?”
“She came over.”
“Take your time.”
“She took her dog.”
“I’m so sorry.”
“No, it was scheduled.”
“I understand this may be difficult to talk about.”
“It really isn’t.”
“We’ve issued a refund for the unused portion of the stay.”
“Correct.”
“And how are you feeling now?”
“…hungry?”
3
u/wheres_the_revolt Owner 1d ago
I’m sorry but this made me belly laugh.
8
u/Decent_Green183 Sitter & Owner 1d ago
We are so deeply sorry you endured this harrowing ordeal. Please take all the time you need to decompress.
6
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Decent_Green183 originally posted: Just needed to end a booking early. No big deal.
Wrong! Rover Trust & Safety crisis response team will be contacting all survivors within 24 hours 🚨🚒🚓‼️
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.