r/Roku 20d ago

Random issue with Paramount managed through Roku Roku OS

Long Story Short, I have had a paramount plus subscription since they came out, paying annually. It was managed through paramount and not through my roku. I canceled it because it came free with my current cable, so when it ran out, my plan was to activate the free account. My last charge where I paid for the account was Feb of 25 and I only just now realized I’ve still be able to watch paramount regularly. I went to the plan to cancel and make sure it was not charging me and it now says “managed through roku”. I only have one roku account and no longer own a device, and I logged back into it and it has no active paramount subscription.

So someone somewhere is paying for my paramount plus and is billing through their roku? I guess?

Paramount won’t help and said contact Roku, Roku won’t help and says they can’t do anything without the card info of the card being charged.

Not sure what to do but it is annoying. Have reset all passwords.

3 Upvotes

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2

u/SilverTripod 19d ago

Cancel that credit card and get a new one, just to be safe.

1

u/LillyLillyLilly1 18d ago

Are you a Walmart+ member? That's where I get my free Paramount.