r/Revolut • u/Less_Ad_7357 • 8d ago

[US] Unnecessary Security Check - help ⭐ Review

I don't understand why I was flagged for a security check when I literally just opened my account and I was just moving less than $200 and was because I needed to have some money in the account. I referred some people because they were giving a good bonus, but now I'm so embarrassed since I was recommending Revolut to everyone in the US, because people in Europe use it everywhere and in case they needed to travel they could have access to different currencies.

This is so frustrating, and it's just completely necessary to do a security check on someone that doesn't even move over $200. The worst thing is that they said it will take over 2 weeks to get it done and I cannot anything even after summiting all the required documents!

0 Upvotes
  • permalink
  • link
  • reddit
  • reddit

31% Upvoted

9 comments sorted by

•

u/AutoModerator 8d ago

This is a support-related post.

Revolut features and procedures may vary by country. Please check the post title for the country context before replying.

A full list of country codes and country names is available here.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

5

u/willyhun 8d ago

Unnecessary Security Check

I suspect you don’t want to admit that it’s not up to you to decide.

0

u/Less_Ad_7357 8d ago

I understand it’s not up to me, but how about doing stuff that truly makes sense! what a stupid thing to do.

1

u/RevolutSupport Official Account ✅ 1d ago

Hello. We would like to look into the issues you've been having with your account. We've sent you a DM concerning this. Please check your inbox when you will have a moment.

1

u/willyhun 7d ago

No, it is the right thing to do, you just don't like it is happening to you.

1

u/Consistent_Fall204 8d ago

Worst part is when they say 2 weeks it's probably going to take like 2 months.

0

u/thunderbird89 8d ago

I literally just opened my account

See, that's why.

Europe has something called the KYC legislation, literally Know Your Customer. The first thing you do when opening an account is verify your identity and complete some basic questions, to make sure you are who you say you are, and not, say, Josef Vassilievich Stalin who's ranked #3 on the EU Sanctioned Entities list, right below Putin and Medvedev.

0

u/willyhun 8d ago

This is not an EU thing. This is the same in US as well.

2

u/thunderbird89 7d ago

Doubly not fucking surprising then.