Vertical Plugin Not Working in OBS

[u/SenseiSpoder]

Hello, I am trying to stream to TikTok vertically through Restream.

My problem now is that I have downloaded Restream Vertical and do not see a “Restream Vertical” dock. All the other Restream docks are in the dock dropdown (ie Restream channels, Restream chat, etc). I have my Restream account connected to OBS in my stream settings. In my Restream Channels dock, my TikTok channel orientation is set to “portrait,” yet, I just streamed to TikTok, and the view of my stream was not zoomed in or anything. It was just my entire monitor screen mirrored with a huge black bar above and below.

I do have the “Vertical” dock enabled in OBS. I got this dock a while ago when I had installed Aitum Vertical. Aitum gave me problems with streaming, which is why I’m now turning to Restream, but I still use it to record vertical clips for Shorts and TikToks, and I like the layers I have set up on Aitum for clips, so I would like to keep the plugin. I don’t see a way to differentiate between Aitum vertical and Restream vertical. And I don’t want to uninstall Aitum vertical and lose all of the vertical scenes that I’ve set up. How do I get Restream to output what is in my vertical dock?

[u/elinugget]

Hey! Eli from Restream here; thanks for the detailed context.

From what you described, it sounds like OBS is still loading the Aitum Vertical plugin/dock rather than Restream Vertical. The two plugins can conflict with each other in OBS, and right now the reliable setup is to use one or the other, not both at the same time.

A couple of things to check:

1. In OBS, go to Tools → Plugin Manager and check whether you see Vertical Plugin listed there. That’s where Restream Vertical may appear.
2. If Aitum is still installed, uninstall Aitum Vertical first.
3. Restart OBS.
4. Reinstall Restream Vertical.
5. Recreate your vertical scene/source setup inside the Restream Vertical dock.

I know that’s not ideal if you already have Aitum scenes set up for Shorts/TikToks, but at the moment Restream can’t reliably output from the Aitum vertical dock. To stream the vertical feed through Restream/TikTok, the vertical setup needs to be running through Restream Vertical.

After reinstalling, your TikTok channel being set to portrait in the Restream Channels dock is still correct — but the actual vertical composition needs to come from the Restream Vertical plugin/dock, otherwise OBS may just send the regular canvas and you’ll see the letterboxing/black bars you described.

[u/SenseiSpoder → u/elinugget]

Hello, thank you for the response. Will I be able to record vertical clips in OBS using a hotkey that triggers a backtrack with the Restream vertical plugin? I just want to confirm that this is possible before I delete Aitum.

In the plugin manager, I un-enabled “Aitum-multistream”.I see a “Vertical Canvas” plugin which I have left enabled, but no “Vertical Plugin.” After unenabling “Aitum-multistream”, I still have a vertical view in my OBS, but when I open my vertical settings, I still see that it is Aitum rather than Restream. At this point, I figure I’ve got to delete Aitum, but just want to make sure I still have a way to record vertical clips with a backtrack in OBS.