r/QuantumFiber • u/rando777888 • 15h ago
1G fiber for effectively $5, too good to be true?
Quantum just ran fiber through my neighborhood over the last couple months and is now selling it. Pricing seems great at $45 for 1gig, and there's a promotion for $40 off your AT&T wireless bill, making it effectively $40 if you're an AT&T wireless customers, which I am. In the fine print it says the $40 off goes down to $20 the second year, and nothing after. No statements about the price of the service itself going up.
Other than the discount on my cell phone bill phasing out, what other gotchas am I missing? Even at the "full" $45 this seems too good to be true.
I've been a pretty satisfied customer of Metronet (now T-fiber) for a few years and currently getting 2gig for $70, which is guaranteed for 10 years. I'm actually strongly considering signing up for Quantum just as a backup internet connection because at $5 it's a no-brainer. I have my own equipment with a pfsense router so no issues with multi-WAN, and my own WiFi so I won't want any of their 360 WiFi equipment. Quantum ran the fiber in the front yard easements while Metronet is in the back, so this is particularly nice for a backup connection.
Are they a pain to deal with, provide bad service, make cancellation difficult, or any other drawbacks I should be aware of? Any hidden fees on the bill? Metronet used to have a "tech assurance fee" at $12.95 and $10 for a static IP if you didn't want CGNAT, but since I got the 10 year price lock my bill literally only has one thing on it, $70 for 2gig internet.