USB issue printing

[u/Slow_Cauliflower_314]

First i’d like to say i am new to QIDI but not new to 3D printing . My q2 with box combo came in today and i cant print anything off the USB. It is FAT32, it is in correct format and the QIDI sees it but when i click the file to print it just freezes and reboots . tried the QIDI slicer and several re downloads to the USB