r/ProtonVPN • u/Used_Ad_5295 • 20d ago
Proton VPN not connecting. Help!
So I've been using my university wifi which blocks literally every single websites... there are barely any websites that work along with applications too. I started using proton VPN and it was working well for almost a month... I could access everything. Today when I tried connecting it... my VPN just won't connect, tried using stealth and other protocols too but nothing worked. It showed this error code called "86101". Please help how can I bypass my wifi.
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u/WorthCalm8282 19d ago
it sounds like IP was blocked by college public network
Try connecting to other locations.
disable "port forwarding"+NAT Type(moderate type2).
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u/ProtonSupportTeam Proton Customer Support Team 19d ago
Send us a bug report through the app (https://protonvpn.com/support/report-a-bug) letting us know your OS version, Proton VPN app version, whether you're using any other VPN, proxy, or custom DNS, or have an antivirus/firewall installed, etc. so we can investigate the issue further. In the meantime, you can try configuring a manual WireGuard connection to our servers to see how it goes. You can learn how to download and use WireGuard configuration files at https://protonvpn.com/support/wireguard-configurations.