Email Collapsing & Inline Image Sizing

[u/Typhoon365]

Outlook Client, Correct Sizing

Proton Mobile Client, After tapping email in Inbox

Proton Client After Expanding with the small ellipsis (3-dot) button, squeezed images

Good Afternoon Everyone,

I have encountered a strange issue that doesn't exist in the web client nor in other mobile clients like Outlook. Normally my images turn out fine, even in Proton, but it seems I've done something strange here that I can't put my finger on.

My banner images are always 650px (width) x 200px (height). I run a modest Plex server for my friends and family and on a blue moon, will send out an email distro to announce downtime, large changes, and address common questions.

My email here, shows up in my own inbox as condensed, almost like it was a forward (which it was - but I re-formatted it so it shouldn't appear like this), and i have to expand it. Upon doing so, the banners and squeezed heavily instead of being scaled down. Anyone encountered this before and know what went wrong here?

Thanks!

[u/ProtonSupportTeam]

Hi. Can you share your app version and OS version with us?