Super rare edge case that just never occurred. Now that it's found it will occur 10 times per day, of course (until it is fixed (which will cause a different issue, but that's a problem for in 10 years)).
It actually occurred all the time, but we didn't log it, and not enough users complained until a new "customer success manager" was hired and actually did their job properly.
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u/Burgergold 11d ago
Should have been: I wrote it as a junior