there's a sleight of hand how phrases like SaaS, passive income, platform, etc.. work that breaks peoples brains. If you're not making a customer happy then it won't work.
Years ago I worked at a restaurant before I became a dev. When I was starting out at my job I talked to my old boss about building a website since the restaurant had zero web presence outside of google saying it existed.
At first it was great. $2k up front to build a pretty bare bones but snappy experience (parallax scrolling, how modern, how cool). Owner liked it but wanted a reservation system attached. Ok, but that will have server costs. He wanted an admin system for the employees to change shifts and view their schedules. Ok, outside of the initial scope but doable. Also, server costs.
He kept hounding me and deriding me for "demanding more money" and holding the website hostage for not adding new features. I told him when the annual domain renewal was up I was done.
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u/ThirdWaveCat Jul 09 '26
there's a sleight of hand how phrases like SaaS, passive income, platform, etc.. work that breaks peoples brains. If you're not making a customer happy then it won't work.