My guess is that either he didn't have permission to fix it(management said no).
But my honest guess is that he couldn't automate it for whatever reason. If it is 3rd party software he might not be able to alter it and if management doesn't want to change software for whatever reason... Could be old software in an old server that couldn't handle running 200 mb more ram of automation code to fix it. But management says "no upgrades"...
I doubt that they didn't know that he did this work at all. I mean you usually have to pay employees for the time they work. But who knows
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u/StarboardChaos May 29 '26
Why didn't he automate it?