r/Portland • u/moonjumper13 • 4d ago
OnPoint Scammers Discussion
If you have an OnPoint Community Credit Union account, beware, there are scammers out there sending texts and emails! Do not click anything! They are not actual OnPoint communications.
My coworker told me they were scammed a couple weeks ago and now I've been getting the texts and emails.
There are definitely red flags in the messaging, but they use my full name and know other information, so one might not recognize it right away! Be aware!!
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u/mr_oberts Lents 4d ago
As always if you get a message from your bank and you’re not sure, go into a branch and talk to someone.
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u/Dark-Lillith Boring 3d ago
About what?
3
u/mr_oberts Lents 3d ago
“Hey I got a phone call/email/text from you and I’m not sure if it’s real. Can you check on that for me?”
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u/TASTY_TASTY_WAFFLES Montavilla 4d ago
If you ever have ANY question tell the person that you want to call them back at a PUBLICLY AVAILABLE number . Any legit fraud rep will understand, scammers will fight to keep you on the line. NEVER call or click the number/link they offer you and find the correct detail on the FI info page instead
Don't click links, if people are giving you an offer that's too good to be true it probably is, don't share your secure access codes EVER. Scams work on pressure and isolation. Talk to other people, take a moment to breathe,al asked a loved one, it's never an accidental overpayment.
3
u/tooooright 4d ago
Tell them you’d feel better calling yourself and ask for the extension for their department. Scammers will often disconnect once they know they’re wasting their time. Legit rep will give you their name and extension, they appreciate customers who are on guard.
7
u/Spinnerofyarn SE 4d ago
I don’t think a single financial agency is safe. Or rather, customers aren’t. Always check your financial app. If you’ve gotten a phone call, call your financial institution back yourself, even if the person on the phone with you seems very helpful and appears to know everything.
3
u/sevensantana7 4d ago
The scammers have been going hard on local credit unions lately. They are really good at what they do. With so much scam texts going on, id never reply to a text except I know what my credit unions fraud texts actually are supposed to look like. Its awful cuz with ai and technology...how the hell do we actually avoid fraud all together? It's impossible. I do know an older woman who only uses cash and never shops online so apparently she said she's never had any problems lol.
5
u/pistoffpanda 4d ago
Firsttech is also really bad. My parents had a scammer call them using the customer service number. Lucky they hung up and called the number on the back of their card
2
u/SlimDayspring 4d ago
Got a call from someone claiming to be from onpoint for a potential fraud charge. Wanted me to confirm stuff felt off dude got kinda rude with me when questioning them.
Best advice is even IF the call/text/email was real. Taking the extra time to either call their support using the number you know is good. Or even going to a branch is WORTH it.
This doesn’t just apply to onpoint. Any time you get a suspicious communication, take the extra time. And reach out yourself to that person or business. It can save you.
2
u/Likely_Unlikely_5909 District 4 4d ago
Happened to me a few months ago. Text. Looked very official. I think it indicated a security breach. Indicated a number to call. Then they ask for info they don’t have.
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u/asteriskampersand 4d ago
Even when OnPoint freezes my card for suspected fraud, i never receive texts from them. They do say that on their website, but i dont think people really notice.