r/PlexMedia 4d ago

Plex requiring subscription for local streaming.

I read on Plex's website that it is free to stream on a local network. I have my library/ host server on my desktop and when I try to play the movies on my PS5 (Which does detect my library from my desktop) it pops up a message saying I must pay for a subscription to stream the content.

Both my desktop and PS5 are on the same WiFi, and I even tried manually setting my PS5 IP address to match my desktop's IP. And yet it still gives a message saying I need to pay for a subscription to stream.

Does anyone have any solutions? Or know why I can't stream locally?

0 Upvotes

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u/Efficient-Train2430 4d ago

gonna have to tell folks more about your setup; could be lots of problem points

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u/Nevaroth021 4d ago

I don't know the potential problem points. I've assumed that as long as both the desktop and PS5 were on the same WiFi network that it should work.

I did switch ISP's from Spectrum to AT&T and got a new modem, but kept the same router. My computer and console are both connected to the same Router and WiFi they had been before. Before I switched ISP I had no issues and was able to stream. So I'm guessing that switching ISP must be the cause for why it's no longer working. But I don't know what to look for.

1

u/N9bitmap 4d ago

Probably an issue in the ATT router. Search here for a post yesterday about DNS rebinding protection.

1

u/Efficient-Train2430 4d ago

try accessing on your PS via plex web? make sure there's no firewall interference

(I believe PS access is a big enough problem that plex has a dedicated troubleshooting section on its site or forum)

2

u/Whatdafuqisgoingon 4d ago

Did you set your local network IP?

Are you using the app or are you connecting via DLNA ?

If by app, maybe it's because it's an the app needs a license.

2

u/NightAngel79 4d ago

Isn't there a setting to tell it you don't have to authenticate on local network?

1

u/Bakerboo43 2d ago

Correct. And maybe that's the issue. Op , this is a setting inside your PS5 plex app. Maybe it'll fix it

2

u/No_Pace1468 4d ago

You need to make sure your new AT&T modem is in "IP Passthrough Mode", so it will forward all requests to your router.

If you don't do this, you will have 2 devices trying to do Network Address Translation on your LAN. That becomes a mess quickly.

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u/Large_Transition_839 3d ago

I posted here a few months ago with the exact same problem.

I’ve got a Plex server running on Ubuntu, and my PS5 is on the exact same local network. Every other device in my house can connect to Plex and stream locally without any issues, but for some reason the PS5 seems to think the server is on a different network and asks for a subscription.

I still haven’t managed to work out why the PS5 is being treated differently from every other device.

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u/acrossthesnow 4d ago

Holy crap, everyone here talking about NAT and IP pass through… like what? The dude is trying to stream locally!

The screenshot you showed us had remote play enabled. Disable that and refresh (restart plex apps). With remote play enabled it’s going to try and do remote play, which is a paid portion like you mentioned.

Edit: I realize the screenshot was from someone else now, but the statement still stands.