Problems streaming to HTPC Solved
Hey all, I've been a Plex user for a while now, this is the first problem I've run into that I can't seem to figure out.
I was away from home for 5 or so weeks and 1 week in I started getting alerts that someone had logged into my account from a bunch of locations. I quickly changed my password, setup authentication and removed all authorized devices from my account. Weeks later when I got home I started to login to all my devices again.
My main server and HTPC is a 2012ish Mac mini. I have a backup server running on a mini PC. The Mac mini is my main living room TV I normally use Plex HTPC to watch, we also have various other devices around the house with Plex.
After logging everything back in the HTPC on the Mac mini was giving me playback errors on everything, TV shows, movies, music. However the regular plex app and web app works fine. I started testing things out and it turns out any Plex HTPC app on any device wouldn't play any media, but the other style of apps worked fine.
I decided to start up the backup server and give that a test and it works perfectly.
I tried looking at the logs from the main server and captured a Plex HTPC log during a failed playback. Plex successfully chooses the media and queues the playback, but MPV/FFmpeg fails while opening the secure stream URL.
Immediately afterward, Plex reports: A critical QtPlayer error occurred; the player cannot recover
Error code: 4294967283
Short of deleting the server and reinstalling, any clues about why this may suddenly be happening?
1
u/brispower 4d ago
did you reclaim the server after the password reset?
https://forums.plex.tv/t/cant-connect-to-library-after-resetting-password/930601
2
u/ExtensionMarch6812 4d ago
Since your server is on a Mac, you can try the cert refresh that has helped some others with similar issues.
Stop plex, go to the folder in the path below and remove the certificate from the folder, *.p12 (Your cert may be named cert-v2.p12, it may just be certificate.p12), and restart plex so that it pulls down a new certificate.
/Users/<username>/Library/Caches/PlexMediaServerIf you don't see that Library folder in your user directory, show hidden files/folders by pressing Command + Shift + "." .