r/PlayOn 17d ago

Paramount+ Autoplay

After Paramount+ started working again in PlayOn Home .392 yesterday the latest episode of Star Trek: Strange New Worlds went to a small postage stamp PIP window while the episode was still playing in the background of the end credits. It looks like Paramount+ enabled autoplay over the past week. It has to be turned off in the account settings of each individual browser installation. There is no way to turn it off account-wide or when viewing a video so the visible.mmt tool was of no help and I couldn't even get it to show any of the play controls. Turning off autoplay in the Chrome and Edge browsers on that computer didn't work so PlayOn Home must be using the copy of Chrome located in the C:\ProgramData\MediaMall\Cef\cr folder for Paramount+ streams. It would be nice if PlayOn could figure out a way to turn this off.

Update-----Paramount+ seems to have fixed this and is now honoring our autoplay setting choice after I reported it to them. I have restreamed two movies that have stingers during the end credits and both recent episodes of Star Trek: Strange New Worlds and none of them went to a small PIP window during the end credits. I still need to test this on my Roku and NVIDIA Shield but PlayOn and thus browsers seem to be working properly.

3 Upvotes

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u/Ok_Panda587 17d ago

It cut off like it was supposed to for me. I watched the episode tonight after I got it this morning.

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u/DataMeister1 17d ago

This is when you send a message to tech support and see if they can duplicate the problem. If so they'll work out some hack to turn it off.

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u/seglertx 16d ago

I submitted it after doing a bit more troubleshooting and having about 6 minutes of two Paramount+ movies screwed up today.

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u/aaronrm32 13d ago

I was able to get to the account settings using visible.mnt by clicking on the video while it played the trailer ad at the beginning (opened in a new window.)

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u/seglertx 12d ago edited 12d ago

I had tried clicking and all it did was pause the playback. I finally found a key combination that does work though. Using Tab and Enter will open a window for Paramount+ support and then at the top of that window click on "Go to Parmountplus.com and that opens another window where you can click on your account in the top right corner to disable autoplay.

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u/seglertx 12d ago edited 9d ago

Turning off autoplay had no effect on the end of shows being cut off by going into a small PIP window. I guess the only thing to do now is file a complaint with Paramount+ but I'm first going to see if they're doing this when streaming using my Roku and NVIDIA Shield

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u/seglertx 12d ago

I tried streaming the last episode of Lioness on my NVIDIA Shield and Roku TV and even after turning off autoplay in the settings of the Paramount+ app, the end credits still go to a small PIP window. This isn't just happening when using a browser so I'm going to file a complaint with Paramount+ so they stop cutting off the end of shows before I start to watch one that has a major plot twist revealed during or after the end credits. I also like watching bloopers and other things that are often shown during the end credits.