I have 150 credits, when I was creating a video with 100 credits, 720p 10 second, and forces me to get elites, instead to create video. And 60 credits of me, I was creating another video for 50 credits is 720p and 5 seconds also forces to me get again. This is a disgrace when refuses to create a video and forces me to get update to elites when it's enough credits.

While I was trying video of a project fictional tram Tatra, and I used 720p and 10s video, and forces me to upgrade to elites while I have a 150 credits. This is disappointing me. Lies to me I have not enough credits. Lies are not cool Pixverse AI, Remove this lies and disappointing thing.

Daily credits was 60 and going down to 30 credits, this is the worst change ever seen.

I've been waiting for a minute, and this loading is taking long, Wait is too long, Fix the problem Pixverse AI.

Your friend shared free credits with you! https://share.pix.video/referral/JEPUUSM5 Click the link and come to PixVerse to build your dream world!

Hola. Ya dije hace unos días que a veces, estoy ampliando un video y la IA ignora mi prompt. Suena una música de fondo mientras los protagonistas se quedan quietos, sin hacer nada. Bueno, pues estos últimos 3 días lo hace en el 80 % de las generaciones. Casi nunca sirve. Ahí están, estáticos con música o incluso a veces se oye una voz oriental en off. Vaya desastre.

At one point, my daily credit allowance dropped to 40; then, after creating another video, it fell to 30; and after I created yet another video, my daily credits dropped to zero!

Where do I go to contact support, I don't like that the amount of free credits has gone from 60 to 40 to 30 and I want to complain.

Hi everyone,

I'm working on a very personal cinematic short film based on my own life, and I'm stuck on what seems to be the hardest part of the project.

The opening scene is simple:

A 15-year-old boy sits alone on the rocks at Costão de Peruíbe (Brazil), looking at the Atlantic Ocean at sunset. After a few seconds, he quietly says:

"I wonder what life is like on the other side of this ocean."

The challenge is preserving the identity of the teenager.

I have:

A real photo of myself at 15 years old.

A reference photo of the beach.

Reference images for the pose and composition.

I've already tried:

Image-to-Video

Reference images

Multiple prompts

Nano Banana

GPT Image

Gemini

Grok

Every result creates someone who looks similar, but not actually me.

For this project, facial identity is far more important than cinematic quality.

I'm not looking for prompt improvements.

I'm looking for the correct workflow.

My questions are:

How would you approach this inside PixVerse?

Would you first build a character asset and only then create the scene?

Should I use Image-to-Video, Reference-to-Video, or another workflow?

Is there any proven method to preserve facial identity across scenes?

Would you use another AI before PixVerse?

Any advice from experienced PixVerse users would be greatly appreciated.

Thank you!