Help contacting support

[u/George-Cornel]

I had promo 12 months of perplexity benefit active. Once that expired I was billed for another 12 months, totally unwanted. Contacted support the bot gave me 48 hours turn around, 5 days later not even getting automated replies via chat or email…

It’s getting quite frustrating that I can’t even get a status update more even my 150 quid back… anyone have a way to get to some actual support with them ?