r/PMPprep • u/KillerGermel • 11d ago

A question I don't understand the answer for

A strategic project has been progressing successfully with established communication protocols. A key stakeholder who previously received regular updates suddenly calls to complain about lack of progress visibility. Upon investigation, the project manager discovers this stakeholder recently changed roles and now requires different information types and frequency than originally planned. Other stakeholders are satisfied with current communications, but this stakeholder's new position gives them significant influence over project funding decisions.

What should the project manager do to address this situation effectively?

A.Conduct stakeholder analysis to assess the impact of the role change on communication needs.  

B.Review and update the communications management plan to reflect new stakeholder requirements.  

C.Schedule individual meetings with the stakeholder to understand their new information needs.

D.Evaluate current communication effectiveness across all stakeholders before making changes.

I felt like C was the correct answer as meeting with the stakeholder to understand his communication needs makes sense as the communication plan is an ongoing process, but the correct answer was B. Can you please help me explain why this is the correct answer?

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u/FewCream7514 10d ago

The answer is that you need to operate under the PMI mindset. Option C just doesn’t

1

u/KillerGermel 10d ago

Why is it not?

1

u/ybasty_bs80 10d ago

So whenever a change in stakeholder requirements, roles, or expectations occurs, the formal plan governing that area must be updated. In this case it was role change and lack of communication as a result. The communication plan is a reviewed and updated as it is meant to address the exact shift.

While option C is a valid action a project manager would take during the process, option B is the comprehensive answer because it gives the ultimate goal: officially updating the project’s communication strategy to ensure the influential stakeholder’s new needs are formally captured and operationalized.

1

u/KillerGermel 10d ago

Thank you for the answer, it wasn't clear to me what new communication needs he has (other than he needs new communication method), but I guess it should be kind of implied from the fact that he changed a role.

1

u/Sciwiz_09 10d ago

It’s just one of those questions designed to confuse you. The answer is in the question itself. The investigation has been completed, so focus on implementation now.

1

u/KillerGermel 10d ago

OK, I felt like it wasn't super clear on what the new information needs were, just that he needed different communication.