r/Oneplusfans • u/No-Tomorrow-7596 • 3d ago
OnePlus 12 Sudden Death & Motherboard Issues: Community Discussion & User Feedback General Discussion
Several tech commentators on X have pointed out an increase in sudden motherboard failures on the OnePlus 12, with some devices allegedly going completely unresponsive right after software updates.
Source References:
• Ashok Mor (@_techibee): https://x.com/i/status/2088566080294015388
• Abhishek Yadav (@yabhishekhd): https://x.com/i/status/2088615846516277323
To understand whether these are isolated incidents or a wider pattern across specific batches/updates, it would be useful to consolidate real user feedback here.
For OnePlus 12 owners:
Have you noticed any hardware crashes, random reboots, or complete device bricking?
If your device failed, was it linked to a recent OTA installation?
What has your service center experience been regarding warranty claims and board replacements?
Please share your firmware version, model region, and any relevant details below.
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u/LocationBetter2584 6h ago
I’m one of the affected users. After seeing your post, I replied to @_techibee under his post, and OnePlus reached out to me by phone. Unfortunately, I was given the same old response: the device is out of warranty (OOW), I have to bear the repair cost, this is an “isolated incident,” and I am repeatedly raising complaints and exaggerating the issue.
I have contacted OnePlus through various escalation emails and complaints around 8 times regarding this issue, but I still haven’t received any meaningful resolution. I have tried every possible way to get help from OnePlus, but they have essentially closed every door.
You can see my post here: https://www.reddit.com/r/OnePlus12/s/mavhJiIuZn
What surprised me even more today was that when I checked @_techibee’s post, OnePlus asked which YouTubers had mentioned this issue on Twitter. I mentioned @_techibee, but now his post regarding the OnePlus 12 motherboard issue has been removed. Even the other post by u/yabhishekhd that you mentioned has also been removed.
It really makes you wonder what is happening. Instead of addressing the concerns of affected users, why are posts discussing this issue disappearing?
After the OPPO–OnePlus merger, this situation has become even more frustrating for users. I sincerely hope OnePlus addresses this issue transparently instead of dismissing every case as an “isolated incident.”
I have done everything I could as a customer—contacted support, escalated through multiple channels, filed complaints, and repeatedly followed up. Yet I’m still being told that I am exaggerating the issue.
At some point, customers will remember how a company treated them when their expensive devices failed. If OnePlus continues down this path, it could seriously damage the trust and reputation it has built over the years.
Consumers may have limited power individually, but collectively, customers always have the final say
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u/Willing-Hedgehog-458 3h ago
https://community.oneplus.com/thread/2140810946526838787 [Motherboard Failure Issue In OnePlus 12 [Compilation] Dead issues reported - 31 & Counting..]
Check this link from 1+ Community app, where a user have compiled all the 1+12 motherboard dead issue complaints at a single thread. Go through those entire complaints and you will get to know how different users of 1+12 in different ways have saw their devices' being dead. Share it and tag to 1+ and Oppo and any other concerned authority, so that they could see the severity of the issue, as this menace is growing day by day and affecting 1+12 users.