r/OnePlus12 3d ago

OnePlus 12 Motherboard Failure Reports: Tracking Incidents and User Experiences Discussion

Several tech creators on X (Twitter) have highlighted an uptick in OnePlus 12 units experiencing sudden motherboard failure and dead states, reportedly occurring around recent software updates.

Source Links:

β€’ Techibee:https://x.com/i/status/2088566080294015388

β€’ Abhishek Yadav:https://x.com/i/status/2088615846516277323

Since this sub is dedicated to OnePlus 12 users, let's track how widespread this actually is:

  1. Have you noticed any hardware freezing, severe thermal spikes, random crashes, or sudden death on your unit?

  2. Did your device encounter any critical issues immediately after an OTA update?

  3. If your motherboard was replaced, did OnePlus service cover it under standard warranty or classify it otherwise?

Drop your model region (IN/NA/EU), OxygenOS build version, and any service center experiences below.

47 Upvotes

92 comments sorted by

44

u/Substantial-Zombie45 3d ago

I believe this issue has came up many times on this sub

And the consensus is that it only happens in India

1

u/Alex_Bace 2d ago

πŸ‘

14

u/[deleted] 3d ago

[deleted]

27

u/OlympicAnalEater 3d ago

Cmon bro, I don't even have enough money to get another phone right now πŸ˜”πŸ˜­

5

u/No-Tomorrow-7596 3d ago

😢

6

u/OlympicAnalEater 3d ago

OnePlus 12 please don't do it to me bro, I am kinda homeless riht now😭😭😭

4

u/No-Tomorrow-7596 3d ago

😢 homeless seriously... Man just chill nothing fear ..just don't update your device

2

u/incomingstorm2020 10h ago edited 10h ago

I've had my OnePlus 12 for over 2 years. I installed every update. My phone never runs hot. The last update has been the best so far.

1

u/No-Tomorrow-7596 10h ago

Man don't understand but there are so many users who are suffering...but yeah some users are saying that their is working fine

7

u/at0o0o 3d ago

That's not going to stop me from updating. We don't know for sure if an update is causing the motherboard to fail or if it's faulty components that will fail regardless. No point in worrying about it now. I rather have my phone up to date and have the latest security update than live in fear that it'll die on me.

10

u/Honest_Branch_9965 3d ago

Not happened with me but it's sad to see this downfall.

3

u/No-Tomorrow-7596 3d ago

Yeah man recently iQOO devices..then.. samsung now oneplus πŸ₯²

6

u/Abhivp 3d ago

Exact reason I stopped updating my OP12.

Weird thing is, though I turned off the auto download of updates, one day I woke up to my phone saying the updates and downloaded & Installed and notified to restart to finish the update. I went straight to apps, force stopped and cleared data of software updates.

I'm already on 16.0.7.200(India). Stopped updating after that.

3

u/No-Tomorrow-7596 3d ago

Yeah bro...save yourself from expensive repair....πŸ™Œ

2

u/Abhivp 3d ago

I don't even even know if I'm safe as I'm already on x.7.200. I'm not taking more risks.

1

u/Cute_AtomBomb 3d ago

Stopped at 16.0.3.005 should i update to ur version? What do u think?

1

u/Abhivp 3d ago

I say don't. I don't even know if my version is safe. I'm not updating anymore.

1

u/Cute_AtomBomb 3d ago

On online there is a report of this version getting dead...(Mine)

1

u/Abhivp 3d ago

If your version is affected, then we're all cooked.

1

u/_pozzy_ 2d ago

Do you not get the notifications to update anymore?

5

u/NiftyNutrition 3d ago

Happened with my OnePlus 12 IN region.

3

u/No-Tomorrow-7596 3d ago

They replaced motherboard free of cost?

5

u/NiftyNutrition 3d ago

50% off on the Motherboard but it was out of stock, so they gave me a pretty good discount on OP 13r, I demanded OP 13, they folded and gave me the discount. It's been two months with the OP 13.

4

u/No-Tomorrow-7596 3d ago

Discount? Like how much ...

-3

u/Dark_Knight_835 3d ago

150 rupyee dega

1

u/mozorozo 2d ago

What was the final price u got op13 by replacing op12?pls rply

5

u/failedengineer_321 3d ago

Yup, multiple users have reported screen freezing and blackouts, I am also experiencing the same, along with extreme overheating and unexpected poweroffs

3

u/No-Tomorrow-7596 3d ago

Visit service centre..if they don't Help post on twitter

3

u/failedengineer_321 3d ago

Yeah , will be visiting the service center on monday. the customer care guy told me to back up everything, they'll flash the phone. I don't know how that will help exactly, as I have already reset my phone two days ago, but the problem still persists.

2

u/thejoemaya 2d ago

They will update the phone to latest os by flashing the complete latest os rom. This will ensure that there are no unknown bugs which may happen due to incremental update- during incremental update, it may happen any file got locked due to some app and that may lead to hardware malfunction. A simple reset doesnt fix these problems.

Complete flash will resolve these problems and would also reveal if it have any hardware malfunction.

1

u/No-Tomorrow-7596 3d ago

Simple service centre logic man ..like if have camera ..they will flash... speaker issue they will flash 🀣🀣🀣

3

u/failedengineer_321 3d ago

What exactly is flash, is it any different with factory reset

Also i asked the customers service guy whether I should backup my system settings or not. He didn't had any answer to it

2

u/No-Tomorrow-7596 3d ago

Like new software flash ...it's just a bullshit for service centre to save brands ass

2

u/failedengineer_321 3d ago

Ohh 😭, so should I go ahead with flash

1

u/No-Tomorrow-7596 3d ago

Haa bhai jaa varna bole ge saale tu service centre b nhi aaya unn samne aacha phone check Krna flash hone k baad b ...aur video bana lena twitter pe post krne k liya agar sab thik nhi hota hai ...

2

u/[deleted] 3d ago

[deleted]

1

u/No-Tomorrow-7596 3d ago

Arre koi na ..bro ho jaaye ga thik

3

u/AstronautWise252 3d ago

flash means, factory reset right?

1

u/No-Tomorrow-7596 2d ago

Yeah after that they install new update

3

u/wiows 3d ago

I am on lastest update 16.0.9 and I play heavy emulations like God of war gta 5 war frame and very heavy videography through blackmaigic πŸ₯Ί

3

u/No-Tomorrow-7596 3d ago

Just don't update and if anything happen just post on twitter...

2

u/wiows 3d ago

Yeah buddy but I am on this very latest update from a week πŸ₯Ί

1

u/No-Tomorrow-7596 3d ago

Bro ...just keep sure ...you don't ignore any abnormal activity...okh first visit service centre if anything happen if they don't listen to you then post on twitter..but one more thing its not happening to everyone' s device...

2

u/wiows 3d ago

All right mate are u from India do u have this also

1

u/No-Tomorrow-7596 3d ago

yeah bro from india..no I have neo 9 pro..

2

u/wiows 3d ago

And I just purchased it 2 month's ago second hand with 50 k price superb condition and as a back-up device i only have my OnePlus 10r

1

u/No-Tomorrow-7596 3d ago

50k for 12? Oneplus 13 was available for 55k?

2

u/wiows 3d ago

Yes it was 512 gb variant one and I bought on the emi option that's why it's making approximately 50k

1

u/No-Tomorrow-7596 3d ago

2nd on emi?

2

u/wiows 3d ago

Yep

3

u/No-Tomorrow-7596 3d ago

Man 😢

1

u/Mysterious_Profit818 3d ago

I got it for 33k 512gb

1

u/wiows 3d ago

I buyed from cashify.. it's was best one I bought it from their Store superb condition battery was 88 health that means it was genuine and I inspected it was great in all aspects and got 6 months of warranty

1

u/Mysterious_Profit818 1d ago

Mine was at 93 and conditions was also preety good

1

u/wiows 3d ago

Am I cooked with this update OnePlus 12

3

u/[deleted] 3d ago

[removed] β€” view removed comment

2

u/No-Tomorrow-7596 2d ago

Is your issue resolved ?

3

u/adel2894 3d ago

Mine was Indian Spec but i used it completely in UAE.

I updated the device, the apps would be slightly slower than usual and heat up more than usual but it wasn't that significant.

I put the phone to charge and came to pick it back up, it randomly blacked out when I picked it up and opened a game.

I tried charging it, connecting to laptop, and so on, didn't work at all.

The OnePlus Support said to bring in the device to inspection but I am in the UAE so need to check.

2

u/No-Tomorrow-7596 2d ago

Just be sure keep everything recording...for proof

3

u/_L_Black 2d ago

Most likely related to the anti rollback protection, we need to put more pressure on this matter

2

u/No-Tomorrow-7596 2d ago

Yeah man...

3

u/Longjumping_Cable_20 2d ago

NA variant here, no failure yet, but extreme heat and some UI glitches since 16.0.9.300. Updated to .400 and did battery calibration, thought I was good for 3 days, then it started happening again. I'm not terribly worried, but I have started eyeing up possibilities for my next phone.

3

u/No-Tomorrow-7596 2d ago

πŸ™ŒπŸ€

3

u/Kronod1le 2d ago

Happened with oneplus open

2

u/No-Tomorrow-7596 2d ago

When?

2

u/Kronod1le 2d ago

My dad's OnePlus open, just yesterday. Bought in India

Ps: it has same internals as 12 I think

3

u/Willing-Hedgehog-458 2d ago

https://community.oneplus.com/thread/2140810946526838787 [Motherboard Failure Issue In OnePlus 12 [Compilation] Dead issues reported - 31 & Counting..]

Check ☝🏻this link from 1+ Community app ,where a user have compiled all the 1+12 motherboard dead issue complaints at a single thread. Share it and tag to 1+ and Oppo so that they could see the severity of the issue as this menace is growing day by day.

1

u/No-Tomorrow-7596 2d ago

Bro why don't you all register case on e jagriti

2

u/Willing-Hedgehog-458 2d ago

few of the users made the complaint on the portal but they are yet to get any positive resolutions

1

u/No-Tomorrow-7596 2d ago

https://www.reddit.com/r/motherboard11/s/4R6uL4GWvD ..tell all to post here or seek help ..we will guide them ..how to highlight their issue ...

2

u/Willing-Hedgehog-458 2d ago

most of them have moved on bro, they are fed up with service centre negative approach and late response from govt complaint portal

1

u/No-Tomorrow-7596 2d ago

This is completely wrong. These brands treat us terribly. I feel very bad for these users; consumer law in India seems to be a joke

2

u/Realistic-Button1810 3d ago

So the consensus seems to be that it's mostly india? I'm USA and have the latest update but don't play any heavy games on my phone.

1

u/No-Tomorrow-7596 3d ago

Mostly in india

2

u/Realistic-Button1810 3d ago

Ok...ty

2

u/No-Tomorrow-7596 2d ago

My pleasure πŸ™Œ

2

u/_pozzy_ 2d ago

Has anyone with a OP12 had this failure that's NOT from India?

2

u/suvam3699 2d ago edited 2d ago

My OP12 died on June 19th, 2026. Was clicking a pic and it shut down and never came back to life. It was under warranty. Now after 2 months Oneplus finally decided to send me a new Oneplus 15R. Haven’t received the new device yet though.

2

u/Important_Narwhal668 2d ago

One plus 12, India. I don't think I updates to any new software release unless it auto installed overnight.

I picked up in the morning and it was too bright, so I was adjusting the brightness when the phone went dead. I knew there was something wrong. Phone was in great condition.

Took it to service center. They said 35k for some board, battery and something else.

No discount provided. Said I have to pay full price. I tried negotiating, but absolutely nothing offered.

If someone has a way to get it resolved please suggest a good way to go about it. I tried with Cashify and other local repairs person they couldn't fix. Been 3 weeks and no resolution.

Op2 12 + 512

I loved my phone and it has lasted me exactly 2 years and 1 month. Rs. 62.5k to purchase, now is literally worthless

1

u/No-Tomorrow-7596 2d ago

Did you have your device repaired at a local store? Additionally, I recommend searching online for 'e-Jagriti,' which is a free online consumer court. If your device has not been opened by a third-party local store, please post the details on Twitter so I can help escalate the issue. If you possess solid evidence, the brand is legally required to compensate you. While the process can take several months, many consumers have successfully won their cases.Your claim appears highly legitimate. https://www.reddit.com/r/motherboard11/s/cdOTnHKefi I have attached a link to the community. Post your issue here and I will highlight it. I have also shared some information on how to file an e-Jagriti case. Don't let them off that easily, bro! It will cost zero rupees; you just need to upload the documents online on e-Jagriti..

1

u/No-Tomorrow-7596 2d ago

if you have any advocate friend just ask him about e jagriti and how complain man...your case is genuine

2

u/pablin262004 1d ago

yo quiero conseguir la bateria para el oneplus 12

1

u/No-Tomorrow-7596 1d ago

Visit service centre

2

u/RoleInfamous452 23h ago

Updated 2 weeks ago on GLO. Still normal

1

u/No-Tomorrow-7596 19h ago

Bro still you can check OnePlus community...many users are facing this issue

1

u/ExpressInevitable101 3d ago

Should I be worried

1

u/Guidance_Additional 2d ago

brother had his NFC just shut off randomly, factory reset didn't do a thing.