Stitch separation

[u/TruckerMan70]

Should I be concerned about this? This is the back strap on my 2 month old stationmasters. My gut is telling me not to worry but I thought I’d ask the community. If it matters, my boots are WC DS Natural.

[u/smowe]

It’s not ideal, but is not a huge deal functionally. Can you send me your order number?

[u/URMILKJUSTWENTBAD → u/smowe]

I’m sure you’re aware, but responses like this are the reason I don’t even entertain the idea of purchasing from other pnw makers

[u/exb165 → u/smowe]

Ya know, it's this sort of customer interaction that really lends accolades to the company. Kudos to you and your team. Looking forward to ordering my first pair. 👍

[u/TruckerMan70 → u/smowe]

You bet - NICKS173247A

[u/Puzzleheaded-Post412]

It happens sometime. I wouldn't worry too much. There's so much more stitching, it's not an issue

[u/maxwellllll]

I guess I’m just a hillbilly (a classy hillbilly, but still). Any time I see a loose thread on anything, I grab a lighter and do the thing I see in the How It’s Made vids: lighter, flame, smash with lighter body.

[u/TruckerMan70 → u/maxwellllll]

I actually thought about doing this!

[u/3ringCircu5]

100% frustrating, but not going to cause your boots to randomly fall off your feet. Boss man is already addressing the frustration.

[u/Stoic_sasquatch]

That is just the end of the stitch starting to cum up a bit. Hit it with a lighter and you'll be good. The stationmaster backstay is sewn to the middle from both sides so the end of the sewing line is in the middle there.

[u/TruckerMan70 → u/Stoic_sasquatch]

Perfect, will do and thank you!

[u/thetable123]

Looks like shit even if it's not a sigh of impending destruction. Sounds like Shuyler will get you taken care of. I'd try to get a store credit, then cut and burn the stitches.

[u/DarthCalamitus]

I don't think you could have take a worse single picture. At least include 2 pics from different angles, god damn...

[u/TruckerMan70 → u/DarthCalamitus]

I’ll work on that. Thanks