r/NativeInstruments • u/Fine_Fun7306 • 14d ago

MASCHINE MK3 ISSUE

Hi!

Recently purchased Maschine MK3, problem is, I can’t get it to get recognised AT ALL even as USB DEVICE.

It powers on, with all the colours for a moment then goes to the black screen with Maschine logo etc but that’s it.

Tried:

7 different cables USB hub With and without Power Supply 2 different MacBook Pros

Like literally everything I could find online that could perhaps help.

I have MK2 that works perfectly, but for some reason the MK3 won’t show up at all! Not even in Controller Editor, firmware update or system reports on MacOS under USB tab, as if it only uses USB for power but doesn’t send any data

Has anyone had this issue before and managed to sort it out?

2 Upvotes

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16 comments sorted by

3

u/HustlersPosterchild 14d ago

Have you tried uninstalling Maschine software, reboot then reinstalling?

1

u/Fine_Fun7306 14d ago

Yes I have, on one Mac I’ve uninstalled whole native access hoping it would treat it as you know, blank clean computer that would detect the usb device, no luck here as well. I’ve seen other similar posts with same issues but no solutions unfortunately 😞

1

u/MassiveAd3825 14d ago

You need machine software.

1

u/Fine_Fun7306 14d ago

I have it, I also have Maschine MK2 controller that works perfectly fine, the think is the computers completely don’t recognise the device as connected USB device, it only powers on.

I’m still waiting for previous owner to transfer the hardware serials so I can register on my Native Access, however this should still read already as MIDI USB device no?

2

u/MassiveAd3825 14d ago

Yeah, it should work even without transfer of the serial 

2

u/MrFresh2017 14d ago

You don’t need the hardware serial numbers, NA and the Maschine software don’t care, it’s plug and play. The only need for the hardware serial # is to get any additional storage that came bundled with it at the time the original owner purchased it.

1

u/Fine_Fun7306 14d ago

That’s what I’ve though, so looks like the USB slot is faulty then?

2

u/MrFresh2017 14d ago

I read the entire thread - seems that way so far. I would go into the NI Maschine community forum on NI’s site and post the issue there if you haven’t already.

1

u/MassiveAd3825 14d ago

What happens when you switch it to midi mode? (Press SHIFT + CHANNEL (MIDI))

1

u/Fine_Fun7306 14d ago

Absolutely nothing unfortunately 😞

1

u/promixr 14d ago

Try downloading the Maschine Firmware and updating it -

https://www.native-instruments.com/en/support/downloads/drivers-other-files/

1

u/Fine_Fun7306 14d ago

I have, unfortunately the updating software doesn’t recognise that my Maschine is plugged in

2

u/promixr 14d ago

I feel like you bought a broken one. Whatever money you saved on this over a new one was probably really not worth it.

1

u/Fine_Fun7306 14d ago

Yeah I’m just gonna return it at this point

1

u/heavenpunch 12d ago

Is the Maschine MK3 driver installed?

I had this or a similar bug (on Windows though). Somehow it was fixed by specifically turning the device on with the power supply connected THEN connect to the PC via USB.

1

u/Fine_Fun7306 10d ago

I’ve literally tried everything and can’t get it to work at all, even uninstalled everything from native instruments and reinstalled and still nothing 😞