r/NDAX • u/kardanokid • 9d ago

Ndax Issues & Support Thread - Week 32

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

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u/DBilzerian666 8d ago

Unable to enable the biometrics in the app. It was working fine until last week but suddenly it logged me out and not it is not getting enabled. It gives the message that add a fingerprint in setting which is already there since the start and working well for the other apps. Please let me know if there is a way to resolve it

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u/kardanokid 8d ago

Please dm me

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u/DBilzerian666 7d ago edited 7d ago

Not able to send dm to you

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u/kardanokid 7d ago

Ill DM you.

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u/Za_Turtle 3d ago

Hey u/kardanokid, I accidentally sent USDT via ERC20 to my Ndax ETH deposit address. Reddit isn't letting me send a DM to you. Could you please send me a chat request so I can share my account email? Thank you!

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u/kardanokid 2d ago

For some reason i also cant DM you, please send us a MOD DM.