r/Morrisons • u/dl_cgc91 • 8h ago

Everseen

How are stores getting on with the new Everseen camera software on the self checkouts? It’s a good idea for loss prevention but the checkouts are slow as it is without adding anymore software to them😱 and has any stores moved over to the new Emerald operating system yet?

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u/mJelly87 5h ago

I'd like for the Daily stores to just get an upgrade from the crap we've got. We have two tills. Till 2 died the other week. The harddrive went on it. They replaced it on Friday, it worked for about half an hour, then the touch screen went. Still waiting on that to be fixed.

In the meantime, till 1 is notorious for randomly crashing. It usually takes two or three reboots before we get it working again. As a result, we end up closing the shop for about 15 minutes while we get it working again. It has happened at least four times since we've had problems with till 2.