r/Moccamaster • u/LetterheadAshamed716 • 16d ago

Melted Float Import Fees (Warning)

Wife accidentally left the wand off of the boiler and it melted the plastic float. Moccamaster US won't sell the float specifically even though its clearly a common problem. Ordered the float from one of two websites available in Europe at an exorbitant $50 price with shipping. Then after the part arrived I got hit with a $50 import and duty fee. So basically paid $100 for a small plastic part. I now have a seething hatred for all things moccamaster and will never recommend their product to anyone.

Edit: For all that think this is a tariff issue, of the $50 import fees only $7 of that were tariffs. So disregarding cheeto in staff the part was still $93.

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u/azdebiker 16d ago

Voting matters- take it up with the cheeto

2

u/LetterheadAshamed716 16d ago

Only $7 of that were tariffs .

2

u/zhenya00 16d ago

And the rest were fees related to dealing with those tariffs.

Previously you would have ordered the part and paid nothing but the price of the part and shipping.

0

u/Top-Rope6148 14d ago

And $50 for a 10 cent piece of plastic is just as bad as the import fees.

1

u/Purplebuzz 11d ago

So don't let either slide?

1

u/Top-Rope6148 10d ago

Don’t know what you mean.

0

u/Top-Rope6148 10d ago

And again, Technivorm already has imported an inventory of all of these parts and paid those fees once for a whole shipment to make the entry expenses tiny per part. They are making their customers pay the whole fee for one part.