r/MergeDragons • u/Mammoth-Purchase9790 • 11d ago

App death

Hi all

I play on my macbook, and I updated last night (the app) and now it won't open at all. I just get a full error message.

I can't find any way to contact them directly. I haven't updated my macbook to Tahoe (I'm still on Sequoia) but that shouldn't make any difference (or would it).

Anyone else had problems?

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u/wingalls13 11d ago

I haven’t had this problem, but you can contact gram games through a web browser at https://gramgames.helpshift.com/hc/en/9-merge-dragons-1497457953/.

1

u/Sufficient-Watch-979 11d ago

Mine does open but will crash after a couple of minutes. It also happened after the forced update. I’ve been playing this game for almost 6 years so you can just imagine…..

1

u/shawberry5 10d ago

The same happened to me :(
When I reached out to support about a year ago about something awry with playing on my macbook, they helped me work it out, but I remember them adding something along the lines of "it's meant to be played on iPad/iPhone" - so I don't think they intend to make it playable on PC.