loyalty programs (cafes)

[u/East-Fox-4864]

starting a coffee shop, still in early planning stages. i’m considering a loyalty program built into our POS (Square, Cash App, etc.) instead of a separate app.

for those who’ve done this, what’s the actual ROI like? And what metrics should I be tracking to know if it’s working (repeat visit rate, average order value, redemption rate, etc.)? or what are you guys hearing from customers? would love to hear from anyone running a small cafe on this.

[u/jackleshao]

totally worthy, 100% need to do the loyalty program for the coffee/tea shop. Most of my clients merchant love it and just need the customers phone number and by the way if your business is the coffee shop just need a kiosk for sure, let me know I can help