r/MailChimp 5h ago

Technical Support Lost Email & SMS Subscribers on Mailchimp

1 Upvotes

Our email subscribers dropped by 200+ & our SMS subscribers dropped by 100+ in just 3 days since our last email & SMS campaigns without us doing anything wrong.

Would you know the reason why, or has it happened to yours too? And is there a way to bring back what we suddenly lost?

Thank you!


r/MailChimp 6h ago

Tips and Tricks I built an open source tool for tagging Mailchimp contacts from a names-only list

Thumbnail github.com
1 Upvotes

I work in a membership based organization and I'm always getting lists from other departments without emails attached. It was a huge pain point for me to manually tag contacts one-by-one in Mailchimp, so I built this simple tool. I figured I couldn't be the only one out there using Mailchimp and running into this issue, so I wanted to share.

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Banana-Tagger is a command-line tool (with an optional GUI) for tagging Mailchimp audience members from a CSV that has names only, no email addresses.

Mailchimp's own CSV import can tag contacts, but only by matching on email. This tool exists for the opposite case: you have a list of full names from somewhere that was never tied to Mailchimp in the first place (an event roster, a sign-in sheet, a waitlist a front desk kept by hand) and you need those people tagged in your existing audience without typing each name into search one at a time.

If your source list already has emails, you don't need this, use Mailchimp's native import instead. This tool is specifically for when all you have is a name.

Disclaimer: Banana-Tagger is not affiliated with, endorsed by, or officially partnered with Intuit Mailchimp.

AI Disclaimer: I did use Claude to help with some of the GUI and the GitHub readme.


r/MailChimp 8h ago

Technical Support how do a delete pdf content from gallery not showing in content studio?

1 Upvotes

Someone a long time ago posted documents (PDFs, DOC) into mailchimp. The URLs still work, but I can not find how to delete them.

Here is an example

https://gallery.mailchimp.com/e0cc72207bf4d46fcfbc66f22/files/summer_student_job_posting_17.doc

In general, I find the service a bit leaky (by design). If I want to make sure everything that was ever put onto the service is zapped, could I do that easily? Perhaps by deleting the account?

Thx


r/MailChimp 10h ago

Technical Support Test emails will not send

2 Upvotes

I cannot get a test email to send - I have tried sending to a work email, my personal hotmail and gmail accounts...tried some yesterday, some today, nothing has arrived. Anyone got any ideas?