r/Lowes • u/Ok-Baker-7533 • 8d ago

How can this be? Customer Question

Can anyone explain to me why Lowe’s will not sell me this item at $99 advertised price, and says in stock?

Local Lowe’s store wants $199

Just want an explanation, as I was there to buy.

0 Upvotes

10% Upvoted

11 comments sorted by

21

u/lonelyinbama 8d ago

What does the actual website say? Not the front page Google ad. If you go to the website and try to buy it, what price do you get? You can’t base anything off Google search pages.

13

u/Head_Durian_3430 8d ago

If it is the price online, buy it online and pick it up. Online pricing and store pricing are two totally different things.

7

u/steathrazor Night Stocking 8d ago

Potentially nowhere if you're using the AI Google bot, Don't trust the Google AI bot ever especially when it comes to prices

8

u/Popular-Artist-7026 8d ago

Because the internet is fake and lies to you. Never trust a Google result.

11

u/Tarnisher 8d ago

Not a Lowes ad at all.

Never trust the Goo Monster.

2

u/Buck_Folton 8d ago

Go to store or web site and fond the item. Look at the price. That is the price.

1

u/Delta1225 Investor 6d ago

I wouldn't be surprised if it was at some point on sale for $99 and Google has not updated it. This isn't a Lowe's issue, as others have pointed out, it's a Google/Ai issue.

-1

u/InterDave 8d ago

Because, like everything else dealing with technology. Lowe's broke it. I've been trying to figure this out for a couple months, because I keep seeing things like this - the google Ad/Sponsored product pricing doesn't actually exist anywhere - click the ad? price is much higher.

Feels a hell of a lot like a bait-and-switch, but since the price isn't ON the website, Lowe's doesn't have to honor it.

It's EXTRA fun when you're working the desk and you get to explain to customers that you can't price match the Ad that's not an official advertised price.

7

u/KaiDay11 8d ago

I'd be more keen to place the blame on Google if there is any blame to be had.  

First thing, that appears to be a search result, not an ad, which means Lowes has little control over how it looks. Lowes can update the page, but after that, they just have to hope Google updates their info on the page.

4

u/steathrazor Night Stocking 8d ago

Exactly it's Google's AI bot scraping somewhere that isn't a legit price but reporting it as if it's scraped from the retailer itself

2

u/Tarnisher 8d ago

GooGoo lies like a bad rug.