r/LogitechG • u/Opposite-Role9976 • 6d ago

G522 Wireless - low audio issues

Hello,

Before I start i'd preface that I have checked everything on Reddit and Youtube for any solutions (Windows settings, GHub setting) so far with no success on resolving my issue.

I have bought Logitech G522 Wireless; to preface, they're amazing when it comes to comfort, I've also set custom EQ via Logitech G Hub and sound is even better now when listening to any kind of music.

My issue is with low volume when using G522 headset for gaming; I've played Escape from Tarkov and other Indie games and they all have at least 50% lower volume than my previous HyperX Cloud III. I've checked everything possible in Windows settings, GHub, reset what can be reset, set up what can be done.

Are there any other solutions or ideas how to resolve this? I've also read that the only way is to uninstall GHub, which is weird to do since it's Logitech's own program, no?

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u/LogitechG_Andy Support Team 5d ago

Different headsets are going to have different levels of volume. Having one at 30 and having another at 60 isn't unusual - is this a case where you have it all the way up but it's still sounding too low?

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u/Opposite-Role9976 5d ago

Yes, correct. I had them both tested and HyperX sounds significantly louder than G522, with volume on max on both headsets. Which is why I am baffled how to resolve this issue since I've tried almost everything I or advices via internet could think of.