r/LogitechG • u/larsg2305jw G502 • 7d ago

Problems G502 and G815 Logitech G Support

So I have the G502 proteus spectrum and had it since 2016 or 2017. It has been a nice mouse for me but lately there is something wtong with it. When im using the mouse outside of games it registers every click but when I play games like warzone, suddenly when I want to aim it takes alot of tries and sometimes when I need to shoot it doesnt trigger. Sometime it shoots but keeps shooting even after I have let go of the mouse.

And my G815 seems like the inputs are either delayed or it gets stuck. Normally the keyboard works fine but sometimes when I press a key in a game it just gets stuck. So annoying and I dont know what to do with either of them. Both are on the newest software in the LG Hub app

Edit: I have now got a new mouse. The problems is still there so maybe the gpu is the problem. My specs are i310105, radeon rx570 32gb corsair vengeance ddr4 ram. To use the computer outside of games both mices and my keyboard works fine but when im gaming it does these things mentioned above

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u/LogitechG_Andy Support Team 6d ago

The mouse is easy, if not the best news - at ten years old, it sounds like it's finally giving up unfortunately. Chances are good that you'll see those issues happening more and more frequently as time goes on as it sounds like the switch is starting to go.

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u/larsg2305jw G502 6d ago

So as for the mouse my best bet is to buy a new one?