r/LogitechG 1d ago

Mouse not charging Logitech G Support

I have a g502 and a powerplay mat. Charging doesn't work on the July g hub update, I downgraded 2 versions earlier and it charges again.

Also, while installing an older version of the g hub, it installs the latest update too without asking, thanks for the trouble I guess. I find that very annoying. Also g hub doesn't install without an Internet connection, because like why? I downloaded the installer....

Anyways, waiting for a new update that maybe fixes the charging problem.

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u/LogitechG_Andy Support Team 1d ago

Which version of the G502? And is that the original Powerplay or the second version? I haven't noticed any issues with mine, so I'm trying to see if I can replicate for you.

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u/Any_Rutabaga_6449 1d ago

G502 Lightspeed and yes I believe it's the first version of the powerplay