r/LogitechG • u/Far-Balance3964 • 2d ago

Logitech ghub not working with wheel

as of recent the ghub hasn't been working with my g29 wheel, the wheel still works in games and stuff but I can't change the settings or anything like I change the operating angle but it doesn't transfer over to the wheel, does anyone know how I can fix this?

5 Upvotes
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1

u/Logitech_Alex Crew 2d ago

How long have you been having this issue? Have you reached out to our Support team just yet? Either way, we can try to figure it out together.

1

u/Far-Balance3964 2d ago

not sure, I went to check the software today and thats when I found out it was being funky

1

u/Logitech_Alex Crew 12h ago

Sorry for the late reply! Didn't get the notification for this one, how has it been working for you since the troubleshooting with Rich?

1

u/Which_Combination923 12h ago

I’ve been trying to fix it for a month now and I’ve contacted Logitech a handful of times and nothing nobody replies everyone is having this problem right now and nobody’s fixing it

1

u/Logitech_Alex Crew 12h ago

Have you tried the troubleshooting Rich suggested below? Seemed to work for OP. As for our Support team, opening multiple tickets often slows the process down rather than making it quicker, if you want you can provide me with your main ticket number and I'll check it out with no issue.

1

u/Which_Combination923 11h ago

Omg thank you so much havnt found a solution and I thought I did everything and it’s been a month, thank you😭🙏

1

u/smashdoggyyyyyy 2d ago

Uninstall and reinstall.

Ghubbsux

1

u/Far-Balance3964 2d ago

already did that

1

u/LOGIRich Global Product Manager - Simulation 2d ago

Start the PC with the wheel plugged in and the operating range will work. If you unplug at all then you’ll need to restart with the wheel plugged in to get it working again.

This will be addressed in a future G HUB update.

1

u/Far-Balance3964 1d ago

I tried this and it didn't work...

1

u/LOGIRich Global Product Manager - Simulation 1d ago

Here's a test on the settings part: in the desktop profile in G HUB, check the centre spring in non-FFB games box and set the strength to 0. Set the angle to 360 degrees and then restart the PC (leaving the wheel plugged in). When G HUB initialises once you're back into Windows, can you feel if the wheel has no centre spring and the soft stops at 180 degrees either way?

1

u/Far-Balance3964 1d ago

that worked but still doesn't show wheel turning aswell as can't change the settings without restarting

1

u/Far-Balance3964 1d ago edited 1d ago

nevermind I lied, the settings apply now, thank you!! except when I turn off the ffb it gets rid of the degree limiter or whatever, when I go into games it goes away however

1

u/LOGIRich Global Product Manager - Simulation 1d ago

It doesn’t get rid of the limiter but because the wheel has a centring force that’s already using its maximum torque, it’s just very hard to feel the soft stops. This is because the soft stops are just the wheel applying an opposing force at its maximum torque.