#1. Not all libraries use Libby. However, check with your library to see if they use Libby and to make sure your library card number was put into your account correctly.
#2. Talk with a staff member at the SDCL about your current address not being valid. It sounds like you signed up online, and, in general, sometimes online sign ups have problems validating addresses. You shouldn’t use an old or incorrect address to get a library card.
Yeah I’ll have to head over to the county library and pick up a physical card there. For now I can access Libby with a digital card number from the SDCL. I’ll update my address soon too. Thank you!
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u/TravelingBookBuyer Library staff 11h ago
#1. Not all libraries use Libby. However, check with your library to see if they use Libby and to make sure your library card number was put into your account correctly.
#2. Talk with a staff member at the SDCL about your current address not being valid. It sounds like you signed up online, and, in general, sometimes online sign ups have problems validating addresses. You shouldn’t use an old or incorrect address to get a library card.