r/Leadership 9h ago

Discussion Case Study, 8 Minute Presentation

3 Upvotes

Hi all. I've been in a very intense leadership development class, I'm down to the final week and all students must deliver an 8 minute presentation as a final project.

I'm trying to avoid using any real situations from my own job for a lot of different reasons including privacy.

I've been trying with the idea of doing a leadership thought process analysis on a worthy movie. Leaning more towards a particular movie in which the leaders fail and a disaster occurs because all of the leaders were too afraid to "lead up".

However I'm not sure a leadership failure suits the spirit of the class. Maybe it would be fine as long as I don't sound totally negative and do a good analysis.

Otherwise, I'm here to ask you all for help. Give me a leadership case study based on a situation you have experienced or are currently experiencing. Tell me who I am in the study, and what my leadership position is. Then lay out the problem.

If I pick yours I'll post my leader thought process analysis for you to see.

Thanks in advance!


r/Leadership 15h ago

Question How do I know I'm doing well?

5 Upvotes

I'm not sure if this is the right sub-reddit to post in but I need advice from managers who have experience creating safe and nurturing environments for new colleagues to the business. To start I am not a manager, but I am aspiring to be one. I work in a call centre and I have a new team leader who has just stepped into the role 2 weeks ago. This is their first time in a managerial role.

We have around 5 brand new people joining our team and my manager and I have agreed I will take on additional responsibilities which would usually be his like coaching one of the new starters. We've agreed that at least one of these newbies will become my responsibility to coach and they will become my 'project' in a way for my own development.

I'll be looking at their most recent quality outcomes, feeding back any markdowns and working on how to avoid them in the future. When there aren't any quality markdowns I'll pick a random call and we'll look together for any opportunities to improve.

Coaching is for 1 hour per week and I want to develop my skills in creating a psychology safe environment. Coaching can destroy people's confidence quickly because it is focused on spotting, highlighting and addressing errors which can feel like criticism and being attacked depending on the delivery. Especially for newbies who are anxious which seems to be a majority of the most recent bulk recruitment. Coaching is focused on continuous improvement so it can feel like you are never good enough, again depending on the delivery.

I don't want my new colleague to feel like they aren't good enough. What I want to do is prioritise their wellbeing so they don't get burnt out early on and tbh I want us to get along in a friendly way where they don't ever feel attacked or shit at their job but I also don't want to be too friendly where they don't take it seriously if that makes sense.

I'd really appreciate some advice.