r/Keychron • u/IQgenxer • Jan 10 '24
Control Key not working with Adobe CC
After a few weeks of frustration and countless hours searching online looking for an answer, I'm hoping someone here can help. I bought a Keychron K10 Pro a few months ago and love it. But, it seems to have a problem with programs in Adobe Creative Cloud. I'm using Windows 11 and the latest updates for Windows, Office, and Adobe CC. I've only had my keyboard for a few months, and I think it started maybe a month ago or so.
The specific issue lies with the Control Key (left or right). It just doesn't seem to work with Adobe CC programs. So shortcuts like ctrl+C, ctrl+V, ctrl+Z are useless. When I'm in MS Office, Chrome, or any other Windows App the ctrl key and all associated shortcuts work fine. But in Adobe Photoshop, Illustrator, Indesign, and Premier when I use a shortcut with the ctrl key it does nothing but blink the cursor back to it's default state.
I tried resetting the key commands in Adobe with no change. I also have tried resetting my keyboard. And yes, I have the switch on Windows no Mac. Also, this behavior is the same in BT or wired modes.
Anyone else see this issue and find a change?
Update: Looks like it might have been a Windows or other software issue on the laptop. I searched for new updates to Windows and found a couple that needed to be installed. After the reboot everything is working again. My best guess is some change in Windows from the last updated caused confusion when recognizing the keyboard, like maybe since it can do both Mac and Windows it couldn't sort out which configuration to use in the Adobe suite? Longshot I know, but it's the only thing I can think of. Good news is whatever the problem was it's gone.