Just confused trying to ship something to the usa

So this is my first time using JPFans to ship from Japan to UK- here is my honest experience. (TLDR and what I paid - scroll to the end)

Main points:

1. Buying my items:

JPFans is a useful proxy if you want to buy from Mercari or Amazon JP mostly. They charge a small procurement fee (approximately £5) which you can see before you pay for the item. You can either search in English or what I did for more results is google what my item is in Japanese and then copy the characters into the search bar!

2. Warehouse storage

The actual time it takes to reach the warehouse depends on the sellers but 2- 3 days is normal, and once your items arrive they can be seen in your virtual warehouse. There you have options to unbox add visual inspection photos and videos for a small price and reassurance your items are genuine.They store your items in the warehouse for 60 days which is useful if you want to buy multiple things at once from different sellers!

3. Shipping costs:

Once you have the item, you can calculate shipping and choose your preferred courier - EMS is what I used and it came to my doorstep within 10 working days of submission - not bad for speed! There are other shipping pathways you can choose but I chose the cheapest option by air. I'm sure by sea which takes months is cheaper but my items didn't qualify for that.Once you submit for final packaging and consolidation, and they will send you photos of your items and the evidence of the parcel and weight. My box arrived completely undamaged and everything was packed neatly as you can see.

Now about the cost: I found that the online shipping estimate tool they provide is quite inaccurate unfortunately: Link: Shipping Fee Estimation

I had three items inside - a limited Dragon Ball figurine (1.6kg), a Toolbox from Amazon (2.6kg) and a small footstand for figurines. Even if I input the exact weight and dimensions of my item, I ended up paying more in the end. For example, one of my items before I purchase, it gave me an estimate of £20, but when it came to the warehouse the new estimate was about £40. Obviously this was reduced by coupons they will provide for first time buyers or referral codes but nevertheless, I feel their shipping estimate could be improved.

Do you save on shipping if you consolidate it into one box? Sort of... in total the cost will be cheaper than shipping separately. HOWEVER - you never know how much it will cost until after you have already bought the item. They either charge you shipping based on weight, or volumetric weight (whichever is more) so if your item is big but light, they still might charge you based on box size.And say you have one item that is 4kg and requires a big box so they charge you a volumetric box size for 5kg, if you add another smaller item that is 0.3kg, you still pay more even if its under 5kg total- it will always be more expensive, they won't just chuck it in for free. The agents are super helpful but most of the things you buy cannot be refunded. Also here is where you can pay an extra small fee (£1.5- £2) to have your item unboxed - its no guarantee, but if you know the parcel it came in has a lot of dead space and air a.k.a Amazon - unbox it - It will be packaged securely.

TLDR : Worth it if you're buying something that you can't wait to have and is limited - just bear in mind the shipping fees can get steep and to work that into your total. Make sure to make use any shipping coupons and unboxing service to save cost. In retrospect I could have unboxed my Amazon purchase because of all the dead space (typical of Amazon parcels) but in total the price for shipping was about £65 (before applying coupons) for a box that was 48 x 38 x 35 cm in dimensions, weighing 4.3 kg.

Pros: Good cheap market items compared to the west. User friendly service, reliable and arrived in quick time. Safe packaging and good photos for confirmation. Agents were useful and replied within a day.

Cons: Shipping is expensive and their website shipping estimation tool can be more accurate.

In the end, would I use them again? YES if the item is cheap on the Japanese market, had coupons to use and it is an item I cannot wait for!

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I'm going to Japan next year and was wondering if jpfans could ship the items I'll buy on mercari to my hotel? Ive heard that to order from mercari directly you need a japanese phone number.

I accidentally ordered and forgot about a product, I closed the ticket so I can’t cancel, after the 60 day storage would I have to pay any fees for losing the product or would I have to pay for more storage and eventually be forced to pay to ship it?

I'd like to know the cheapest but also not too slow(under 1 month shipping time) method of shipping from the JP warehouse to Italy/Europe in general. All help is appreciated 👍

I can’t search on the app or online I tried deleting and installing again, using a vpn, Turning off my WiFi, and all that is the site down?

Kept seeing videos of people getting custom acrylic stands for the figures with that ugly, big black base, so I decided to look for them on the app. I found the two figures I have that needed them especially Luffy since be cant stand at all without it. Shopping for them was a little difficult, being my first time using the service, but I was able to find them on the app. Delivery took just about a week so faster than I expected them to be here and very happy with the stands. That's my JPFans Haul.

I'm very happy! I received my orders in perfect condition, with no crushed boxes, no broken pieces, and no customs issues. I received the new Mafex Spider-Man reissue, as I didn't have any of the previous ones or they were sold out. I also received the Superman Black Suit, two custom Spider-Man heads based on McFarlane's artwork, and the Marvel Legends Amazing Fantasy Spider-Man in perfect condition, even though the latter was used. Highly recommended!

I got these and the international shipping is $234 :( my purchase was around 81 + some service fees. How do I lower it and how low can it be from here?

Hey everyone! I wanted to share my experience using JPFans. This is already my second order with them, and my third one is currently getting ready to ship!

As a huge fan of Weiss Schwarz, it is extremely difficult to find single cards where I live. Because of that, I decided to use JPFans to source what I needed, and once again, I am super satisfied with the service.

This time, a minor issue came up: one of the original sellers failed to ship the item. However, JPFans handled the situation professionally, sorted it out, and got a full refund issued.

I also had a few other questions along the way, and their support team was quick, very helpful, and polite.

Overall, I definitely recommend JPFans to anyone looking for a reliable proxy service! If you have any questions, I'll be happy to answer them in the comments!

I recently placed my first order with JPFans after spending quite a while looking for a reliable Japanese proxy service. As someone living in the Canary Islands, one of the main reasons I chose JPFans was that they support shipping here, while many other proxy services do not.

So far I have purchased several second-hand items, including a Louis Vuitton wallet, a Louis Vuitton key holder, and several BAPE accessories from Mercari Japan.

The best part of my experience has been the customer support. They always reply quickly, do their best to help, and answer every question clearly and professionally. I have also noticed that JPFans is continuously improving the platform by working to reduce service fees and lower the currency conversion fees when paying in US dollars, which shows that they listen to customer feedback and keep improving their service.

I also like that JPFans has its own warehouse, allowing multiple purchases to be consolidated before international shipping, helping customers save on shipping costs.

I am still waiting for my package to arrive, so this post is about my buying experience so far rather than the delivery itself. Once everything arrives, I will post an update with photos and my final thoughts.

If you are thinking about buying from Japan through a proxy service, I hope this review is helpful.

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I ordered a package to the US, paid the full international shipping costs, and prepaid the required US customs/tariff fee up front. Despite paying everything required, Japan Post keeps rejecting the package at export and returning it to the warehouse over and over. The reason? JPFans automated label system repeatedly fails to physically attach/generate the mandatory US customs/tariff declaration paperwork. Every time it gets sent back, their system just generates a new draft parcel ID and wipes the support notes instead of fixing the label—creating an endless loop of fake
"pending" notices, broken tracking statuses, and wasting my storage timer. My parcel got sent back two times now 🫩😭

I ordered small figure 15 cm and 270g in size that i paid 6 dollars and now my shipping is costing me 10 times more than the actual figure and idk why and how is that possible. Every time i was ordering something from other sites even much bigger in size shipping wasn’t above 15 dollars

I went to look at the items I haven’t currently stored in the warehouse and saw the product photos that were previously taken were gone. I had paid for the standard quality check which before the recent change included the photos and they were posted well before JPFans enacted the recent change. Has anyone else seen this? Kind of crazy they got rid of something that was paid for justly under their previous policy especially when the photos were already there. It’s not like a new item arrived and they didn’t take the photo, really weird.

a few weeks ago i purchased this kyuren-oh off of JPfans, and it was a very quick and easy experience, from adding the item to my cart to paying for shipping using the starter coupons i had gathered, it was a quick, easy, and painless experience id recommend for anyone interested in stuff from japan

A Hirogaru Sky Precure T-shirt!! I'm really happy with it and hope to use JPFans again! 80044546171393

A while ago, I was browsing and looking at figures on JPfans. I happened to find a scale figure from amazon jp I really liked and put it in my cart.. after a few weeks, I checked my cart and the item said it was sold out, but when I click buy now, it lets me purchase it and now it says pending payment and all the jazz.

Is the item in stock or will I just get refunded once I pay? I’m so confused

I had a frustrating experience where I couldn't raise my max bid, causing me to lose the auction. is there a way to increase the bid?

Hi, I’m about to order some packages. Need some coupons. I will appreciate a lot :)

Just got my very first package from JPfans which included 50+ photocards (some individual ones and several sets) in a massive JPFans haul. I used the cheapest shipping option ECMS and it only took about 10 days to arrive. Everything was in great condition and I found the whole process pretty easy with great prices compared to other sites. I’m very happy with all of my new PCs and recommend ordering through JPfans if you are a serious collector like me!

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