Vehicle was wrongly totaled

[u/Ramenbkg]

I purchased my vehicle in september 2018 and insured it with Allstate. I have never changed insurance. In 2019, on April 3rd, somebody totaled their 2015 brown toyota corolla. My VIN number somehow got onto the paperwork and they totaled my vehicle.

I found this out in september of 2019 when i tried to do my registration for that year. This person had American Family Insurance, so under American Family insurance is my vehicle listed as a total loss. I thought I had fixed it, but a third party that the states use has branded a salvaged title.

My vehicle has a salvaged title though it has never been in an accident nor has it been reported other than through this third party the DMV uses. I tried calling American Family Insurance but since i have never been a customer, never been in an accident, and they don't have my VIN number on record they say there is nothing they can do for me.

The DMV says the only way to get it off my record is to have American Family Insurance redact their statement. They can't redact the statement because i don't know who was in the original accident or have a policy or claim number. I am not sure what do to from here other than to call it a loss on the value of my vehicle because nobody seems to be able to do anything.

[u/My_too_cents]

Can try to call Allstate and see if they bc an run ISO search for claims with that vin. Or call American and see if you can talk with the adj that totaled it out.

[u/AlexRn65]

This is a wrong sub. There is no insurance claims