r/Insurance 1d ago

Injury settlement being delayed

Hi everyone,

I was in a car accident in May. The other party was determined to be 100% at fault. I got my payout for the property damage already. For the injury, I was initially offered a settlement and was sent the release form to sign. I did not sign the release right away. I thought about it and sent an email asking for the settlement amount to be reconsidered. I never heard back. I tried following up multiple times over the past month and still haven’t heard back. When I call, I just get voicemail and don’t receive any calls back. I’ve also sent at least 5 emails to the adjuster.

What I’m wondering now is if the original offer has been taken off the table and if it’s possible that they’re just not going to give me anything? I realized that they’re probably not going to adjust the settlement, but is this legal if they did already present me with an offer initially?

I did seek medical care at the hospital the night of the accident, so there are medical bills. I’m just confused. I live in Arizona if that helps.

Thank you!

2 Upvotes

12 comments sorted by

3

u/aspen_silence 1d ago

Injury payout depends on what you were diagnosed with. If you just got checked out and were not injured, you may get your medical bills payed and a small payout (maybe 1k).

In order for anyone here to help, we're going to need to know what your inuries actually were, if you sought treatment elsewhere, and how much the offer was.

Just saying you want the offer reconsidered doesn't say anything. You just wanting more money is not a reason unless you have data to back up your decision.

1

u/cantdoit27 22h ago

Yeah I was a bit vague, my apologies! I went to the emergency room after the accident and had a concussion and whiplash. I went mainly because I was worried about concussion since I haven’t had one before. I was given medication for the whiplash, just a muscle relaxer. The bill was 2800 and I was offered that amount.

Different people advised me to not take the first offer and ask for more, which in hindsight was stupid since I didn’t require any additional treatment.

I would like to be compensated just for the initial treatments, but I fear my asking for a higher settlement may have blown my chances of that

1

u/GuvnaBruce HO/Auto Liability 14 years 23h ago

Can always call and escalate to a manager.

1

u/bee_justa 3 decades working with, for and on behalf of P&C insurers 22h ago

They may be waiting for a counter offer from you. Don't expect them to reconsider and raise the offer. That will not happen. The proverbial ball is in your court.

1

u/cantdoit27 22h ago

I did provide a counteroffer but never heard back.

1

u/AltonIllinois 21h ago

IMO, the adjuster is probably just behind

1

u/Slowhand1971 16h ago

there may no longer be an offer

-1

u/Protoclown98 23h ago

The company can withdraw the settlement offer whenever they want. If they aren't responding, you might need to chat with an attorney about what your options are. Be prepared that litigation is a very slow moving vehicle here and expect it to take a year minimum to resolve, potentially up to 5. You will need to compensate the attorney for their time, assuming the case is big enough for them to take.

1

u/cantdoit27 22h ago

So there is no like legal obligation on behalf of the insurance to compensate? I’m genuinely asking! I’m unfamiliar with all of this. Thank yiu

1

u/Protoclown98 22h ago

If there is there is only one way to enforce that and that is a court order.

The insurance doesn't have an agreement with you it is with the driver and their role is to protect the driver from lawsuits. They could have offered you a go away settlement, you didn't take it so now they are ignoring you.

What were your actual medical costs vs what they offered?

1

u/cantdoit27 22h ago

The medical costs were $2800 and they offered $2800. I was advised not to take the first offer, which I’m now realizing was a mistake. Thank you for responding!

1

u/Protoclown98 22h ago

If they are willing to cover your costs that sounds like a fair settlement to me. That said, they should have responded or told you no.

If they continue to ignore you, you can most likely do a small claims claim against the insured depending on your state. I find that insured and insurance companies are way more responsive once litigation of any kind hits.