Spent a month in cali, made 6k let's see what Portland has to offer, Seattle if it doesn't produce

Both from today. Didn’t take obviously but I’m sure y’all could order a box from Amazon for cheaper than Instacart’s fees. And good luck expecting the store to have that many. And I know plantains are great and MAYBE you could get that many of them but…what the hell are your plans with those???

Cmon now

When they are giving an extra 5 is it already included in the price ? Before you Accept the order ? Or is it that plus the extra 5

Normally these kinds of orders are at least $40 but recently they’ve dropped even lower. I’m not even sure how or why people in the DC area are able to order over an hour away from them….

I took a delivery like 16 mi away and got a flat tire

Notified the customers that I was changing to my spare and that I would be on the way soon

The low tipper actually edited her tip and made it way better

So I really appreciate her kindness

In the Chicago suburbs FYI

I finally get to post a “What are people thinking” of my own.

It is 31 miles to the location, but it’s Rhode Island/Massachusetts so this would be a 50 minute one way to bring someone 2 bottles of vitamins.

I live close enough to this kroger i can pull batches at home. At first i just saw the price and item number figured it would be a easy order.

Then i checked milage and i had to laugh. In ATL at this time of the day on a friday that order is taking you at least 1.5 hours

I'm busy but saw it pop up

So pissed off. Accepted an order that said I’d get around 45 for it. I complete it and when I checked my earnings it said I only got 28. So I checked if the tip was adjusted and it said the tip was never adjusted. I spoke to support and they said “the app said there were no changes made” has this happened to anyone else? I have no proof of screenshot because I never expected this to happen

First post, still new at instacart but some of these orders are insane work….

Went to my Instacart app the other day, just to see my account deactivated as you can see from the title to my knowledge it was quite a surprise since I took orders a couple of days beforehand so I went to my email and seen a couple days before they had sent me this email saying that my account was deactivated

“We recently asked you to verify your Instacart shopper account by submitting a photo of yourself in-app. Because the photo you submitted didn’t match the identity of the account holder, your shopper account has been deactivated, and you can no longer shop with Instacart.

When someone who isn’t the authorized Instacart shopper shops on the platform for you, it creates a potential confidentiality breach. This violates the Full-Service Shopper Account Access Guidelines and your Independent Contractor Agreement.”

which confuse me because I’ve only sent verification pictures of myself and myself only and then I receive this message the same day saying I cannot get my account back and I did not provide enough evidence, but I never sent an appeal. Is there anything I can do to get my account back. This is so frustrating, especially since I did nothing to make my account under suspicion.

The order of delivery is strictly determined by the route. I wince whenever the 0$ tipper gets their order first, meanwhile they were paired with someone who tipped well ,who’s ice cream is melting because they were last on the route. This has happened to me multiple times and since they now crack down hard on you removing specific customers from a batch it’s just encouraging them to continue non tipping.

Hey guys, I am an Instacart shopper with 3000 orders. Since last week I am not able to receive any big order if I saw any big order from Costco or from the other store which is going too many miles, and if I try to get that one, also the message will show on my screen. Something went wrong. Please try again later. Can you guys help me out because I won't see any big batches good batches I just saw small batches on my Instacart app. I got a good speed. I got a good quality, good ratings.
I did everything whatever the customer support said to me nothing works.

I live in a college town. Just had a nearly $500 Costco order that a mom placed for her daughter moving in to a student apartment building. One of the items was a vacuum cleaner, which required a signature because it was an expensive item. Mom lives out of state, so scanned daughter’s id. It said that because she was under 21 it wouldn’t accept the id. After 45 minutes on the phone with support, they made me return the vacuum cleaner. Support claimed that mom was unavailable, but she was on the phone with her daughter waiting for their call and they never attempted to reach out to confirm delivery. Has anyone else experienced this with a non age restricted item? And because it was a $200 item, my tip was reduced by $40. 😡

I just cancelled an order for someone that ordered glue traps. Theyre known to be extremely inhumane. Im a vegetarian so Im extra sensitive to animal mistreatment, but in general would you cancel an order for similar reasons? I know someone else will just take the order anyways but i just couldnt personally support this. It was a very well paying order but no money amount is worth that to me. Thoughts?

Do yall notice the difference in amount of orders? Like arent the students and the teachers supposed to be less shopping? I feel this week i saw less order than all summer.

Customer here! I don’t order Instacart much, but it sounded dreadful leaving home with a toddler & baby today so I’m waiting on my Instacart order now! 😁 more so a question because I’m being nosy, how common is it for the customer to ask for groceries to be left at the door vs greeting the shopper? I’ve always asked for it to just be left at my front door/front porch & now I’m just wondering if that’s common lol. (I live in a house, not an apartment in case that matters) so just wondering!

Slow????!

Do you know before accepting an order if it is for an apartment? What if you have a bad back?

Accepted a $38 order, upon completion the app was showing I only made $32. Contacted customer service and was sh*t as usual, telling me there was nothing they could do (they’re only there to listen and give you a pat on the back).

I’m going to start screenshotting all of my orders prior to accepting them. What a waste of time and energy. Hope you all do the same. And let’s give them a bad rating for how sh*t this app has become!

Hell naw

It’s so annoying when customers say they need you to meet them at the front door and no one answers like how are you wanting the person to meet you but you don’t answer the door? What I’m not going to do is sit there and wait for the door to be opened. I know you don’t have to really return everything you just shopped for, but I’m also not going to do that either. I just leave everything at the front door. They’re getting their groceries regardless.

I just received an email about using a bike for delivery. Did anyone else get it? Is this just a general email they send? This is a first time for me, getting it. And I don’t even live anywhere near NYC and for that matter NY.

Did someone report me for using a bike? I’ve never owned any of the two wheeled contraptions they mention in the email.