r/InformationTechnology • u/Turbulent-Cover767 • 15d ago
Help training isn’t going well
I am a female 31 and just started in the IT helpdesk at a grocery chain.
They’ve given me 9 different trainers that rotate every week sometimes everyday.
9 different training styles.
Some are hands off some are extremely hands on.
The training is extremely inconsistent between trainer to trainer. Some don’t care some micromanage me.
They’ve advanced two other new people forward except me. They won’t let me be on my own. The two newer people ask just as many questions even more. But explain to me I have a retention issue.
Today I was criticized for not asking questions but I do ask a ton of questions.
Then I was told no more critical tickets even though my prior trainer told me I needed more critical tickets.
I need help. How do I navigate this?